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Kool Chevrolet

Grand Rapids, MI

4.4
121 Reviews
Welcome to Kool Chevrolet: Where Driving Excellence Meets Effortless Ownership At Kool Chevrolet, our passion is simple: turning you into a lifelong customer by crafting the most seamless, stress-free journey, from discovering your dream vehicle to every mile of ownership and beyond. We're incredibly grateful to partner with Chevrolet, the undisputed leader in quality, durability, reliability, and low-cost ownership. This legendary brand deserves and receives nothing short of world-class service. When you choose the Kool Way, you're not just buying a car; you're gaining a dedicated team committed to your satisfaction, every step of the way.
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3770 Plainfield Ave NE

Grand Rapids, MI

49525

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Showing 121 reviews

January 29, 2018

Wonderful Experience Wonderful experience and very helpful. They stayed after closing for an hour just to make sure I had everything I needed and knew everything about the More

by Syed Mohiuddin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schaberg
January 28, 2018

Paul Edwards is the BEST Just see Paul Paul is the very best service advisor that General Motors employs. Please let Paul know all your needs and he will see fit to completi More

by Moman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Edwards
January 23, 2018

i LOVE IT! I turned in my lease with no problems and took out a new lease in my favorite color. I just love that car and the service I received! Phil was aweso More

by rdjwhite13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
January 19, 2018

Traverse Good salesman, Sam KJ, fools up on everything for me. Would recommend him highly. Getting ready to deal with Service Dept. soon will be able to rate More

by Traverse People
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Direck
January 16, 2018

Service engine soon light came on My car was showing "check engine soon", I got into the service center the next day, it was determined it was a computer issue, it was fixed and I was More

by Lorna Grindel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
January 14, 2018

New Bolt from Kool Chevrolet Our purchase and trade-in experience with Kool Chevrolet was exceptional. I have to say that the experience was in many ways particular to Chris, our More

by cargeek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shauberg
January 10, 2018

Super helpful and friendly experience My salesperson, as well as the sales manager and their entire staff, were very friendly and helpful throughout the experience. It was a cold snowy da More

by Batch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ribbens
January 08, 2018

Exceptional service Was very impressed by the service department...handle car concerns quickly and kept me informed of what was going on and how long things would take. More

by MBF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
December 27, 2017

Love my new Tahoe THANK YOU Kool Chevrolet for making it possible. Great service and friendly staff. I would highly recommend this dealership for sure. I am looking fo More

by Spatterson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean
December 27, 2017

excellent car buying experience! KOOL Chevy car buying experience changed my perspective for the better of what a car buying process consists of. No hustling and trickery, just straig More

by slovakpresov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember - young guy who was there only three weeks
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