Back

Kool Chevrolet

Grand Rapids, MI

4.4
121 Reviews
Welcome to Kool Chevrolet: Where Driving Excellence Meets Effortless Ownership At Kool Chevrolet, our passion is simple: turning you into a lifelong customer by crafting the most seamless, stress-free journey, from discovering your dream vehicle to every mile of ownership and beyond. We're incredibly grateful to partner with Chevrolet, the undisputed leader in quality, durability, reliability, and low-cost ownership. This legendary brand deserves and receives nothing short of world-class service. When you choose the Kool Way, you're not just buying a car; you're gaining a dedicated team committed to your satisfaction, every step of the way.
Contact Dealership

3770 Plainfield Ave NE

Grand Rapids, MI

49525

Directions

By Type

Showing 121 reviews

December 22, 2017

Quality experience We felt very informed about the vehicle we were purchasing. Our sales agent, Phil Lyman, gave us an opportunity to drive a rental car of the same make More

by Lowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lyman
December 09, 2017

Awesome Ryan and the staff did.a great job with customer service. They were not pushy at all. They answered all our questions and were very friendly. Everythi More

by Abbynorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Devoe
December 03, 2017

Horrible customer service Not friendly rude people that don’t care about the people they are there to serve. Also tell you they will do something and don’t do it More

by Kevindoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim and Ryan
November 28, 2017

Excellent - Prompt service Technisions were able to assess and diagnosis the problem (s) I had with my Traverse and serviced it in a very acceptable amount of time. Sales person More

by Supermam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Zbikowski and Derek in the service center
November 27, 2017

Thanks to Derek it was GREAT. Ha More

by elainedk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek and Rod
November 26, 2017

Thank you Paul! Thanks for working me into your very busy schedule at such a busy time. Your great customer service is very much appreciated! As always, you are the b More

by Pat M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
November 23, 2017

Great I dropped in for an oil change on a very busy day, and was treated well and the car was ready within the specified time. More

by Reader1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
November 22, 2017

Treated me just like family! We have been friends for several years. I always get a good feeling they will take good care of me! Chris S. was fantastic as usual! More

by Wvdt49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris S and Rich G.
November 18, 2017

New car Great people there to work with and very warm feeling to be there. Took plenty of time to go over the car and to go over financing. More

by Big Wally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Polus
November 11, 2017

Bent over back to work together in the purchase of a truck. Time was spent to find vthe vehicle we were looking for, but your website said 64 Colorado's and I doubt there were 25. Other than that you moved to g More

by Pats truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
...
8
...