Koons Ford of Annapolis - Service Center

attention to detail was lacking. scheduling was an issue to return the car. Spoke with rep last night and he said I was going to be first to be picked up by the shuttle. I actually scheduling was an issue to return the car. Spoke with rep last night and he said I was going to be first to be picked up by the shuttle. I actually was able to arrange a ride to pick the car up and the rep said that they were about to send the guys out with my car to be delivered. rotated tires, but the tire pressure alarm was going off. More

Mike Treat is a great service Tech. He has been looking after my cars for years. He has been looking after my cars for years. More

Frankly, the service department is a big reason why I buy cars at Koons Ford Annapolis. They do good work at a reasonable price. Sometimes the service guys are a bit surly but I don’t care about that becau cars at Koons Ford Annapolis. They do good work at a reasonable price. Sometimes the service guys are a bit surly but I don’t care about that because they are knowledgeable and straightforward. More

I always have my cars serviced by Koons Ford Lincoln of Annapolis. The staff is friendly and helpful. Annapolis. The staff is friendly and helpful. More

Service for our 2010 Ford Expedition is top shelf -- fast and easy. Thank you, Mike Treas! and easy. Thank you, Mike Treas! More

Have used them exclusively for my Ford service. I have 225,000 miles on my 2012 Fusion and it has rarely needed emergency service. I had a bearing fail and Mike worked me in and resolved the issu I have 225,000 miles on my 2012 Fusion and it has rarely needed emergency service. I had a bearing fail and Mike worked me in and resolved the issue quickly. More

Got me in quickly and out faster than anticipated. Appreciate the teams great customer service Appreciate the teams great customer service More

Service and communication was great! ! Had no issues at all and it was nice to jump in my SUV and head home right after. ! Had no issues at all and it was nice to jump in my SUV and head home right after. More

Everyone at Koons is wonderful! They treat us like family. I highly recommend you go there for any of your car needs. They treat us like family. I highly recommend you go there for any of your car needs. More

Everyone at Coons that I dealt with, we're very courteous and helpful. Got my truck done in no time. Thanks guys and gals. and helpful. Got my truck done in no time. Thanks guys and gals. More