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Kory Hooks Chrysler Dodge Jeep RAM - Service Center

Bowie, TX

4.7
402 Reviews
Today: 8:00 AM - 6:00 PM Open Now
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402 Reviews of Kory Hooks Chrysler Dodge Jeep RAM - Service Center

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July 16, 2022

I think the dealership has done the best they can considering they are short of workers, all of the employees have been nice and tried to help. Communication has been difficult and confusing at times More

by accostner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hager, Makayla Smith
July 14, 2022

Patterson’s always gets me taken care of and out on the road! Great customer service! More

by MANDEEREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hager, Makayla Smith
Jul 15, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you!

July 12, 2022

We went in to have an oil change, inspection, and a few other issues looked at. The work was completed quickly and the team was very helpful. We received information for repairs on items we asked about. It More

by abrianb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hager, Makayla Smith
Jul 13, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Wonderful!! Thank you!!

July 09, 2022

My husband and I appreciate the fine people and service at Patterson of Bowie so very much! They’re kind, personable, proficient, and most importantly to us—people of integrity. A special thanks to Rick More

by maryblambert2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kory and the lovely woman at the desk—so sorry that I don’t recall her name., Taylor Hager
Jul 13, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you! We sincerely appreciate you choosing us for your service needs!

July 04, 2022

Check in was quick and efficient. Service was provided in a timely manner. They called me before servicing my car with issues and cost. More

by Kayla.martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hager, Makayla Smith
Jul 05, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you Kayla!

June 30, 2022

Always great service, friendly staff and good staff experience. Have always been treated with utmost respect. More

by HLM56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hager, Makayla Smith
Jul 05, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank You!

June 29, 2022

Allows scheduling from Ford app but not in sync with Ford pricing. Takes too long to get oil changed. More

by jbobwebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Taylor Hager
Jun 29, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you for your feedback. Our team will follow up with you offline.

June 29, 2022

Great service and communication! !! Ralph and his team is always on top of things. Thank you More

by clbentley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Ross
Jul 05, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Perfect, Thank You!

June 18, 2022

Took our car in and they got it back to us within 2 hrs! That's quicker than we anticipated. More

by chris.cornelson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Makayla Smith
Jun 24, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you Chris.

June 17, 2022

Totally dissatisfied. Made an on line appt. Called to verify. Was not available. You scheduled me for another day. When I arrived, the appt had not been documented. I dro More

by VPGERAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Who knows who she was. Did not introduce herself , Taylor Hager
Jun 17, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

We are sorry to hear about your experience. Our management team will be reaching out to you offline to further discuss. Thank you.

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