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Kory Hooks Chrysler Dodge Jeep RAM - Service Center

Bowie, TX

4.7
407 Reviews
Call Service Center (940) 872-1133

407 Reviews of Kory Hooks Chrysler Dodge Jeep RAM - Service Center

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November 15, 2021

Very friendly and courteous. Nathan in the service Dept was so helpful I had an oil change appt on Saturday and he was able to get recall taken care of as well More

by Kuselton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Langston
Report | Print
Nov 15, 2021 -

Kuselton responded

Great people & great service

Nov 15, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Glad we could get everything done for you. Thank you for your business!

November 12, 2021

Did a good job on the work performed, but did not save my old parts, as I had asked. Also recall work for airbag was not performed. Otherwise a good experience. More

by kcal6868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hager, Nathan Langston
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November 11, 2021

I’m tired of driving to the city for service on our vehicles. Patterson of Bowie has become a good alternative. More

by bbamerman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Langston
Report | Print
November 03, 2021

Courtesy friendly, promp,helpful,kind and easy to work with and kept me informed about the process More

by GARYANDLINDA96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Langston
Report | Print
Nov 12, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Wonderful! Thank you so much for your business And for sharing your experience!

November 03, 2021

We were a little early for our appointment but they got us out pretty quick More

by DENISEHORNER57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Langston
Report | Print
Nov 12, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Great! Happy to hear we got you all taken care of! Thank you.

October 31, 2021

Patterson was great, service was great, but my recall service did not resolve my problem. More

by Dka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Langston
Report | Print
Nov 12, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

We are sorry to hear this. We will be reaching out offline to further discuss.

October 23, 2021

I have been doing business with this dealership since it opened in Bowie and have always had great service with them!!! More

by bullet357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ramsay, Taylor Hager
Report | Print
Oct 25, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

We sincerely appreciate your business and are proud to be your dealership!

October 23, 2021

I am very happy with the service department. They were friendly and accommodating. Great service! More

by cindra404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ramsay, Taylor Hager
Report | Print
Oct 25, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you for your business!

October 19, 2021

very helpful for me and so willing make my experience the best possible and so convenient. More

by KELLEYJMORRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen StJohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kory Hooks, Mark Ramsay, Taylor Hager
Report | Print
Oct 20, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

That's what we aim for! Thank You!

October 16, 2021

Excellent customer service. Ralph was extremely knowledgeable helpful and kept me informed from beginning to end. I am very pleased with the outcome. My vehicle looks new again. More

by Tins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Ross
Report | Print
Oct 16, 2021 -

Tins responded

Expedient trustworthy helpful. Great customer service and always with a smile

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