Kory Hooks Chrysler Dodge Jeep RAM - Service Center

They really care, and take care of customers, they scheduled and worked on my truck even in the 100 degree and plus temperatures. And snared concerns about other items on my vehicle. scheduled and worked on my truck even in the 100 degree and plus temperatures. And snared concerns about other items on my vehicle. More

Mark in Patterson Service Department always provides excellent service and listens to any concerns I may have. The work us completed in a timely manner and I trust the job each time. excellent service and listens to any concerns I may have. The work us completed in a timely manner and I trust the job each time. More

On June 14th you put a new fuel pick up pump and replaced all the fuel filters in my F250. Cost was $1020.39. A few weeks later I had to return my truck again because the fuel pump you installed was defectiv all the fuel filters in my F250. Cost was $1020.39. A few weeks later I had to return my truck again because the fuel pump you installed was defective. You replaced it but also charged me again for a new set of fuel filters. $173.91. I can’t think of any good reason that I should have to pay for your mistake. More

The service writer is top notch. Takes care of the customer. The oil change guy on the other hand needs a different career. Changed the oil and did not reset the reminder. Put a new sticker on windshi customer. The oil change guy on the other hand needs a different career. Changed the oil and did not reset the reminder. Put a new sticker on windshield and threw old one in the floorboard. Rotated the tires and did not check the pressure in them. The front takes less air than rear tires therefore they are wrong. No pride in his work. More

Amazing dealership with an outstanding service department. I recommend them to everyone I meet. I have been going to Patterson since they were Larry slack and they have never let me down department. I recommend them to everyone I meet. I have been going to Patterson since they were Larry slack and they have never let me down More

Got me in and completed the service on my truck in a timely manner, I was out in no time, I’ll be back for my next oil change timely manner, I was out in no time, I’ll be back for my next oil change More

My vehicle had an issue with a door lock and it was out of warrantee. Come to find out there was an recall on the door lock actuators and it was covered. The guys at Patterson got me right in and took care of warrantee. Come to find out there was an recall on the door lock actuators and it was covered. The guys at Patterson got me right in and took care of it. Thanks, to the whole staff at Patterson of Bowie. Especially Mark Ramsey, his customer service is second to none and he kept me up to date on every step of the process. More

The service department was amazing. I always get my work done there and they always do such a great job. I definitely recommend!. The technicians are very knowledgeable and super helpful done there and they always do such a great job. I definitely recommend!. The technicians are very knowledgeable and super helpful More