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Kory Hooks Chrysler Dodge Jeep RAM - Service Center

Bowie, TX

4.7
407 Reviews

407 Reviews of Kory Hooks Chrysler Dodge Jeep RAM - Service Center

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August 19, 2021

Every time I have been to Patterson of Bowie I am very pleased. Service is always completed as promised. Mark is very professional and helpful. Recommended Patterson to son and he was very pleased. More

by Rubarbchaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay
Aug 23, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you for the recommendation! We take great pride in this opportunity!

August 18, 2021

Parts Department went above and beyond their normal duties in assisting me in locating and advising me on how to installing a part. Won’t find this great service in the big dealership in the metroplex. More

by Nuzzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Tomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Personalized service is important! Thank You!!

August 13, 2021

Mark in Patterson Service Department always provides excellent service and listens to any concerns I may have. The work us completed in a timely manner and I trust the job each time. More

by amcain91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay
Aug 14, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We sincerely appreciate your business!

August 13, 2021

On June 14th you put a new fuel pick up pump and replaced all the fuel filters in my F250. Cost was $1020.39. A few weeks later I had to return my truck again because the fuel pump you installed was defectiv More

by Firearm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Ramsay
Aug 14, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you for sharing this! Our team will be contacting you offline.

August 13, 2021

They really care, and take care of customers, they scheduled and worked on my truck even in the 100 degree and plus temperatures. And snared concerns about other items on my vehicle. More

by DAVIDSCRUBL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay, Taylor Hager, Ralph Ross
Aug 14, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Yes we do! Thank you so much!

August 07, 2021

Patterson of Bowie had great service and nice people. They did what they said they would and in a timely manner. Would recommend this place to others. More

by kellyfrailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Ross
August 06, 2021

The service writer is top notch. Takes care of the customer. The oil change guy on the other hand needs a different career. Changed the oil and did not reset the reminder. Put a new sticker on windshi More

by chfire3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guy that changed the oil, Mark Ramsay
Aug 07, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you for your valued feedback! We are truly sorry to hear about this situation. We will be reaching out to you offline to learn more.

August 06, 2021

Amazing dealership with an outstanding service department. I recommend them to everyone I meet. I have been going to Patterson since they were Larry slack and they have never let me down More

by Lauren Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Tomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kory Hooks, Mark Ramsay, Taylor Hager
Aug 07, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you so much Lauren! We are incredibly thankful for your business!

August 05, 2021

Got me in and completed the service on my truck in a timely manner, I was out in no time, I’ll be back for my next oil change More

by DSIEMS98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen StJohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ramsay
Aug 07, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Great! Thank you for your business!

August 04, 2021

The service department was amazing. I always get my work done there and they always do such a great job. I definitely recommend!. The technicians are very knowledgeable and super helpful More

by CBOWMAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Tomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Bowman, Kory Hooks, Mark Ramsay, Taylor Hager
Aug 07, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you, we are super proud of our technicians!

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