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Kory Hooks Chrysler Dodge Jeep RAM - Service Center

Bowie, TX

4.7
395 Reviews

395 Reviews of Kory Hooks Chrysler Dodge Jeep RAM - Service Center

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March 28, 2021

See below- the 25 word minimum requirement in this form needs to be revised. My comments below should have been sufficient. Thank you for the correction More

by RHERN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Our condolences at the loss of Harry Patterson. He built a great dealership organization., Mark Ramsay
March 18, 2021

Service department is great! Mark went out of his way to help me and make sure I was taken care of. I won’t be going anywhere else. Thank you! More

by Jacqueline M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay
Mar 22, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Perfect! We love to hear this! Thank You!

March 16, 2021

Took a 2009 F350 6.4 power stroke in to get checked out and was informed it needed a new motor over $24,000.00 for Patterson to do it. I can get another shop to do it for 13,500.00. More

by JAYD.EVANS39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ramsay
Mar 17, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you for the feedback. We will reach out offline to discuss.

March 10, 2021

Mark is exceptional with customer service. He is so attentive and observant. I have enjoyed every experience with the dealership. We have purchased two new vehicles there and had 3 other Dodge/Chrysl More

by Barbara Rumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay
Mar 11, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you for the kind words Barbara! We sincerely appreciate your business. Oh, and we think Mark is great too!

March 06, 2021

Great customer service. Recalls and repairs were done in a speedy timely fashion. Detailing was amazing.Totally satisfied with the outcome of the whole experience. More

by KICKDOWNHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay
Mar 06, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Outstanding! Thank you for your business and for sharing!

March 05, 2021

Super nice guys (and gals). Definitely refer all my friends and clients to Patterson for Sales and Service. The JEEP Wave, Mopar and the service staff combine for great service. More

by farrellfenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay, Taylor Hager, Ralph Ross
Mar 05, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Wonderful! Thank you for the kind words and for your business!

February 11, 2021

The experience was great. Mark and his team got me and my truck in and out quickly even with a short staff. Would definitely recommend them. More

by tyandmie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay
Feb 16, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Awesome! Thank you so much for your business and for sharing your experience!

January 15, 2021

The service department is easy to work with and quick to get the projects done that I need done. I appreciate their efforts in helping my car run at it's best. More

by melonpotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay, Taylor Hager, Ralph Ross
Jan 16, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you so much for the kind words and for allowing us to be your service center!

January 08, 2021

Service was great as usual Service was great I do not of twenty five words to expess my service, other than I have said. Min of 25 words is to many words. This part of review I wil,l rate low. More

by JCODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay
Jan 11, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you for your feedback and your business regardless of the word count. :) We Greatly appreciate you! See you next time!

January 07, 2021

Maybe you could improve your turn around time! I took my car in on Tuesesday didn’t get it back till Monday! It was very inconvenient to be with out a a car for a week. Especially since it was drivable! More

by Clydena Bryant
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay
Jan 11, 2021 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you for taking the time to provide feedback. We will be reaching out to you offline to learn more.

Jan 11, 2021 -

Clydena Bryant responded

K

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