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Kory Hooks Chrysler Dodge Jeep RAM - Service Center

Bowie, TX

4.7
395 Reviews

395 Reviews of Kory Hooks Chrysler Dodge Jeep RAM - Service Center

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December 19, 2020

I was in and out sooner than expected. Everyone was cordial and treated me ok. even though I had a letter for the recall from Ford it took them a while to find it in their system. More

by Lkmoore0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay
Dec 21, 2020 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you for your business!

December 08, 2020

As usual very professional service and courteous employees. Work was done as promised and complete. Communication was on professional level. Enjoyed dealing with service writers. More

by rolama1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay
Dec 08, 2020 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Wonderful! Thank you so much!

November 30, 2020

Work was greatThe wait was longer than expected but the Work was great The wait was longer than expected but the service made up for it Can not think of other things to say. See you next time More

by MIKEALANSIMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay, Taylor Hager
Dec 07, 2020 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you! We appreciate your service and taking the time to provide your feedback.

October 30, 2020

Elton in the parts department is very helpful. Mark Ramsey the service advisor is all ways helpful. i recommend this dealer to all my friends. More

by HSROSS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ramsey, Mark Ramsay, Ralph Ross
Nov 07, 2020 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you for continuing to service with Patterson. We sincerely appreciate you!

October 15, 2020

Always friendly and ready to help. KeepsYou updated and Always friendly and ready to help. Keeps You updated and informed on the progress of you vehicle’s service. I have never had a bad experience at this More

by HLM56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay
Oct 15, 2020 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thanks for sharing your great experience! We sincerely appreciate your business!

October 14, 2020

Super people, super simple, very fast and thorough! First Jeep Wave oil change and it was handled very professionally and quickly. Would highly recommend Patterson! More

by curt.mckee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay
Oct 15, 2020 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Outstanding! Thank you Curt!

October 13, 2020

GREAT JOB. WOULD NOT TAKE MY VEHICLE ANYWHERE ELSE. PATTERSON OF BOWIE HAS VERY GOOD CUSTOMER SERVICE AND WELL TIMED SERVICE. I TAKE ALL MY VEHICLES THERE. More

by montalvo_irving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay, Taylor Hager
Oct 15, 2020 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Awesome! Thank you so much! We enjoy taking care of your vehicles!

October 12, 2020

I'm new to Bowie and needed regular service for my 2019 Grand Cherokee (the first oil change/tire rotation). My doctor is suspicious of some heart problems and I have orders to stay off my feet as much as More

by acemahon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay
Oct 13, 2020 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Welcome to the family! We sincerely appreciate your business!

September 28, 2020

Efficient and time timely service. Fixed problem I didn’t even know I had but would definitely find later on. Communicated to me all the problems I had and repaired them. More

by montalvo_irving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Mark Ramsay, Taylor Hager
Sep 30, 2020 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Awesome! Thank you for the feedback. Look forward to seeing you next visit.

September 14, 2020

I was disappointed when the transmission went out in my new Explorer but appreciated the communication I received from Mark. I knew he was working as quickly as he could to secure answers and then parts fr More

by ALLISON21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramsay, Taylor Hager
Sep 15, 2020 -

Kory Hooks Chrysler Dodge Jeep RAM responded

We understand your feelings on the transmission. Glad to hear it was repaired and back to you in a timely manner, Thank you!

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