Kory Hooks Chrysler Dodge Jeep RAM - Service Center
Bowie, TX
407 Reviews of Kory Hooks Chrysler Dodge Jeep RAM - Service Center
Wonderful experiance Ralph was wonderful and kept me updated on what was going on. My car was ready when he said it would be. He worked around my schedule to make this so Ralph was wonderful and kept me updated on what was going on. My car was ready when he said it would be. He worked around my schedule to make this so much easier on me. Thank You!! Becky Buster More
Knowledgable....friendly, informative..Thorough and Knowledgable....friendly, informative.. Thorough and great service! Went in for regular oil change and I'm very near my 100,000 mile mark so asked f Knowledgable....friendly, informative.. Thorough and great service! Went in for regular oil change and I'm very near my 100,000 mile mark so asked for that check as well. Mark was awesome explaining everything and telling me what was needed. Finances are an issue so he let me decide what was needed the most and affordable for ma at the time..will follow up on the rest.. Very understanding and no high pressure sales!! More
Fast friendly service! Worked with me on what day I could bring my truck in and not worked best for y’all. I Will definitely be back when I buy my next vehicle. bring my truck in and not worked best for y’all. I Will definitely be back when I buy my next vehicle. More
Will buy another vehicle from them. And we have. I am waiting on the Dakota. Love the service here. You guys rock. Thanks, Sharon Wooley waiting on the Dakota. Love the service here. You guys rock. Thanks, Sharon Wooley More
Had 2 nox sensors replaced. Was told that vehicle would be out next day. It wasn’t, but they did get it out by 10 the following morning. Service department was great, but I got the impression that the shop be out next day. It wasn’t, but they did get it out by 10 the following morning. Service department was great, but I got the impression that the shop didn’t put it on a high priority, even though I expressed the importance of getting the vehicle back in a timely manner. More
Oil change Very helpful. Kept me apprised of the work flow and timing. Gave my truck a very thorough wash job after the oil change was finished. Very helpful. Kept me apprised of the work flow and timing. Gave my truck a very thorough wash job after the oil change was finished. More
Quick and efficient I brought my truck to diagnose the "check engine" "ABS" and tire pressure lights that were on. I waited as I didn't have a ride. They looked at the I brought my truck to diagnose the "check engine" "ABS" and tire pressure lights that were on. I waited as I didn't have a ride. They looked at the truck promptly and told me why the sensors were on (mice damage and other reasons). The price to fix them was not affordable, so I elected not to do the work, since the truck is performing great and I am relieved there is nothing actually wrong with the truck itself. The gauges on dashboard will alert me to any issues just like in the old days before computerized stuff. I appreciated the fast service and courteous employees. Diane Cromartie More
This was the second time the truck was in for cruise problems and again it’s not working. It’s not worth buying vehicles this far from the house, it takes 2 hours round trip for 2 people to get a vehicl problems and again it’s not working. It’s not worth buying vehicles this far from the house, it takes 2 hours round trip for 2 people to get a vehicle serviced. More