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Kory Hooks Chrysler Dodge Jeep RAM - Service Center
Bowie, TX
401 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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401 Reviews of Kory Hooks Chrysler Dodge Jeep RAM - Service Center
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May 31, 2019
Great service Mark did a great job getting my vehicle in and out in a timely manner and the work was quality. Pricing was fair. Would definitely recommend this se Mark did a great job getting my vehicle in and out in a timely manner and the work was quality. Pricing was fair. Would definitely recommend this service department to others. More
by NANANN.BE
Verified CustomerEmployees Worked With
Mark Ramsay
May 22, 2019
Friendly Great, friendly customer service.The issue I had with my truck was easily diagnosed over the phone. The safety recalls were also fixed quickly.Service Great, friendly customer service.The issue I had with my truck was easily diagnosed over the phone. The safety recalls were also fixed quickly.Service was great. More
by darrall.headrick
May 18, 2019
Horrible Servoce advisors need replacing. Lack of customer service and pleasant experience. Treated me like I was a bother to him. When I walked in it was lik Servoce advisors need replacing. Lack of customer service and pleasant experience. Treated me like I was a bother to him. When I walked in it was like, why the xxxx you here? I tell him the issue, with the worst look , we'll look at it. Not friendly or welcoming at all. More
by CODYGANN1
Employees Worked With
Mark Ramsay
May 16, 2019
Excellent and professional I had a flat on left rear and discovered I did not have the lug key. The other dealer I bought my Ram from used never gave me a lug key so I was not a I had a flat on left rear and discovered I did not have the lug key. The other dealer I bought my Ram from used never gave me a lug key so I was not able to change the tire. The truck was towed from my home to Patterson the evening before. Mark Ramsay stayed in contact with me and provided a reasonable estimate for two new tires and removing the remaking three keyed lugs. My vehicle was ready as promised late afternoon and all service was performed correctly. More
by rolama1953
Employees Worked With
Mark Ramsay
May 11, 2019
Touch screen going on and off and piece broken off seat Piece on the side of the drivers seat been hanging off for quite some time, was temporarily fixed, hanging off again, replacement cost is $74, this ve Piece on the side of the drivers seat been hanging off for quite some time, was temporarily fixed, hanging off again, replacement cost is $74, this vehicle has 34,000 miles still under factory warranty, I feel it's too soon for parts to be broken off and I shouldn't have to pay for it More
by loislane10
Employees Worked With
Josh Carpenter, Jason Warren
May 02, 2019
Good work I have used this dealership for my truck and Fiat several times and always got good service. They are very courteous and professional in everything th I have used this dealership for my truck and Fiat several times and always got good service. They are very courteous and professional in everything they do. Would recommend them in a heartbeat. More
by rolama1953
Employees Worked With
Mark Ramsay, Josh Carpenter
April 30, 2019
Service experience Knowledgeable and efficient service manager along with his team. Every time I have dealt with Mark has been good. He is thorough and keeps me inform Knowledgeable and efficient service manager along with his team. Every time I have dealt with Mark has been good. He is thorough and keeps me informed. More
by LINDA
Employees Worked With
Mark Ramsay
April 28, 2019
They were excellent. Very good service, and very helpful. Good and friendly place to buy a car, or truck. The service department does a excellent job on the service of your car, or truck. Good and friendly place to buy a car, or truck. The service department does a excellent job on the service of your car, or truck. More
by jjmgraham
Employees Worked With
Other Employees :
Kory Hooks, Mark Ramsay, Josh Carpenter, Jason Warren
April 25, 2019
They quoted $180 but charged $250 They charged more than quoted price. They called the wrong number when service was done and we didn't know it was ready until we called them. They charged more than quoted price. They called the wrong number when service was done and we didn't know it was ready until we called them. More
by JCROUNSAVILLE
Employees Worked With
Mark Ramsay, Josh Carpenter
April 23, 2019
SERVICE Mark was able to get my truck in and out in a very timely manner. Mark explained the work that would need to be completed and the price before workin Mark was able to get my truck in and out in a very timely manner. Mark explained the work that would need to be completed and the price before working on the truck. More
by trent.morrow
Employees Worked With
Mark Ramsay
