Krause Family Hyundai

Very pleasant experience! Work was done quickly and the waiting room was comfortable. I will definitely be returning for future service needs. Work was done quickly and the waiting room was comfortable. I will definitely be returning for future service needs. More

Dalton is an amazing consultant not only is he amazing human being. But a great person to represent professionalism. human being. But a great person to represent professionalism. More

PJ my service guy was excellent and stayed in touch with me very well, he’s the reason I want go anywhere else! me very well, he’s the reason I want go anywhere else! More

They gave me an email guote and I purchased a vehicle the next day. Pretty easy next day. Pretty easy More

I was visiting a friend out of town, about 110 mi from my home. Upon arriving, I had a awful flat tire on a Friday afternoon. I wanted to return home the next day, and it was clear that the flat augmentation home. Upon arriving, I had a awful flat tire on a Friday afternoon. I wanted to return home the next day, and it was clear that the flat augmentation tool provided in the trunk would not be able to repair the tire and allow me to return home. Home. I called Hyundai assistance for towing the car to the local Hyundai dealer. I called the dealer and discussed with the service manager what my problem was, and he inquired as to my warranty coverage, etc on the tire. Could assess the tire, but we both agreed it may not be repairable. He promptly investigated whether a replacement tire would be available. He concluded it was. And then he asked about my coverage situation. I did not know exactly, but we hung up as he was about to call my dealer in Greenville, South Carolina. Carolina. He was able to tell me shortly thereafter that I had good coverage and likely would not incur a cost of repair or replacement. Two and a half hours later, my car was ready to pick up with a new tire installed and at no expense to me. More

This was my first time at Krouse Family Hyundai. From the moment I walked in they Dylan was very welcoming and very professional! I knew that I was going to have a long wait due to things that I had From the moment I walked in they Dylan was very welcoming and very professional! I knew that I was going to have a long wait due to things that I had asked to be updated. I was able to set up with Wi-Fi and my computer and worked for several hours in a very quiet and clean environment. My car was finished in the time they estimated and everything was done to my satisfaction. It was a great experience and I will definitely go back to that dealership when I need more service work done. More

Very courteous , efficient and they have a great waiting area. I am very pleased with their service. area. I am very pleased with their service. More

Very polite and helpful I thought Luis And Tony gave me great service it was like I was part of the Krause family! great service it was like I was part of the Krause family! More

The personnel was extremely friendly and professional. The waiting room was very comfortable. Didn't take long to get my car serviced. Would recommend to anyone. The waiting room was very comfortable. Didn't take long to get my car serviced. Would recommend to anyone. More

Great service, comfortable waiting room,went to another hyundai dealership and they told me about 3 hrs to get basic service (oil change)Drove to Krause hyundai in and out 1hr great job !!! hyundai dealership and they told me about 3 hrs to get basic service (oil change)Drove to Krause hyundai in and out 1hr great job !!! More