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Krause Family Hyundai
Gainesville, GA
521 Reviews
Welcome to the future of automotive excellence at Krause Family Hyundai! We are excited to announce the construction of our brand new, state-of-the-art facility, designed to provide an enhanced experience for our valued customers and community. Opening in May 2025, our new location at 3132 Atlanta Hwy Gainesville, GA 30507 will offer cutting-edge amenities and unparalleled service. Stay tuned for more updates as we prepare to elevate your Hyundai experience!
Upgrading to a new car is an exciting life event, and our sales team looks forward to helping you pick out the perfect new Hyundai for your lifestyle. We keep a wide selection of the latest Hyundai models in stock, including SUVs like the spacious Palisade and sporty Tucson and fuel-efficient sedans like the Elantra and Sonata. If you're looking for a versatile vehicle that combines the functionality of both an SUV and a pickup truck, we're confident that you'll love the Santa Cruz. Interested in buying a used car instead? Check out our affordable pre-owned inventory to see what brands, model years and body styles are currently in stock.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 521 reviews
November 22, 2025
Excellent, professional and courteous. Knowledgeable of the situation, quick to respond and very pleasant to talk to. Knowledgeable of the situation, quick to respond and very pleasant to talk to. More
by JKA1964
Verified Customer
November 22, 2025
The mechanic guessed at what was wrong with the vehicle and was trying to come up with anything the could to charge my 88 year old mother something,we went and picked up the car and nothing was said to her and was trying to come up with anything the could to charge my 88 year old mother something,we went and picked up the car and nothing was said to her or myself just pointed to her car and said there it is so we left.I will not be back to this dealership nor recommend them to anyone More
by Cmtemple5
November 21, 2025
Dropped off vehicle 10/14/25. Dealer did not have one part. Picked up vehicle 11/19/25. Dealer would not honor October coupon against vehicle labor, parts and services. Dealer did not have one part. Picked up vehicle 11/19/25. Dealer would not honor October coupon against vehicle labor, parts and services. More
by JHAUZA23
November 20, 2025
highly skilled and very friendly people always willing to help and give the best customer service to help and give the best customer service More
by andresco349
Employees Worked With
November 20, 2025
Hyundai makes a great vehicle, just don't buy it here. Very friendly until they get your money. After that no one helps you out. Worst car buying experience ever. Very friendly until they get your money. After that no one helps you out. Worst car buying experience ever. More
by mskc4540
Employees Worked With
November 19, 2025
Customer service person, Paul Krauss, was extremely efficient and communicated well with me! Met me at my car, asked a few questions and had me sign the paperwork needed to get started servicing my ca efficient and communicated well with me! Met me at my car, asked a few questions and had me sign the paperwork needed to get started servicing my car. Also told me a very accurate time that I would expect to wait for service completion. More
by STEVESEVERN
Employees Worked With
November 19, 2025
Good Good experience. Jordan Campbell was very knowledgeable about Hyundai vehicles, he was polite, curious and competent. Jordan Campbell was very knowledgeable about Hyundai vehicles, he was polite, curious and competent. More
by JBLEECKER12
November 19, 2025
Efficient and timely Very efficient timely and helpful with service and sales! The team was very efficient, quick and helpful with our service and with shopping for a trade. with service and sales! The team was very efficient, quick and helpful with our service and with shopping for a trade. More
by bobisoko2355
Employees Worked With
Dalton Tim Nick
November 19, 2025
Good Good experience. Jordan Campbell was very knowledgeable about Hyundai vehicles, he was polite, curious and competent. Jordan Campbell was very knowledgeable about Hyundai vehicles, he was polite, curious and competent. More
by JBLEECKER12
