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Krause Family Hyundai
Gainesville, GA
391 Reviews
Welcome to the future of automotive excellence at Krause Family Hyundai! We are excited to announce the construction of our brand new, state-of-the-art facility, designed to provide an enhanced experience for our valued customers and community. Opening in May 2025, our new location at 3132 Atlanta Hwy Gainesville, GA 30507 will offer cutting-edge amenities and unparalleled service. Stay tuned for more updates as we prepare to elevate your Hyundai experience!
Upgrading to a new car is an exciting life event, and our sales team looks forward to helping you pick out the perfect new Hyundai for your lifestyle. We keep a wide selection of the latest Hyundai models in stock, including SUVs like the spacious Palisade and sporty Tucson and fuel-efficient sedans like the Elantra and Sonata. If you're looking for a versatile vehicle that combines the functionality of both an SUV and a pickup truck, we're confident that you'll love the Santa Cruz. Interested in buying a used car instead? Check out our affordable pre-owned inventory to see what brands, model years and body styles are currently in stock.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 391 reviews
September 20, 2025
The new facility is great and the service writers are very good. My appointments have gone quickly and efficiently. very good. My appointments have gone quickly and efficiently. More
by OLIVER.MCCLELLAN
Verified CustomerEmployees Worked With
September 20, 2025
My husband went in for an oil change last week and couldn’t have been happier he said they got him in and out in one hour!!! couldn’t have been happier he said they got him in and out in one hour!!! More
by JOANR6048
September 20, 2025
Everyone was very nice but I didn’t like the way service menu was sent with most expensive fixes listed last and having to choose what I wanted without being able to talk to a human. Also, if you’re goi menu was sent with most expensive fixes listed last and having to choose what I wanted without being able to talk to a human. Also, if you’re going to keep my car in the shop for more than a week, give me a loaner. It cost an extra $500 to get a rental car. I really disliked that. And if I’m spending $4000 on repairs. Wash my car before handing it back to me. Little things like that are what secures my loyalty. And make sure all my new tires have the same pressure. The back left tire is one psi lower than the other three. I know that’s a little things but details matter. More
by kristicasey
Employees Worked With
September 19, 2025
They were all very helpful and friendly from beginning to end.The service was completed quickly end.The service was completed quickly More
by MINDYE87
September 19, 2025
Great job letting me know what need to be done but also what need to be done 1st. what need to be done 1st. More
by KEKE256
Employees Worked With
September 18, 2025
The environment was extremely pleasant. We were met with smiles and hellos by most staff that we encountered. Tracy was extremely pleasant to work with. She worked hard to meet my requests We were met with smiles and hellos by most staff that we encountered. Tracy was extremely pleasant to work with. She worked hard to meet my requests and engaged us in such a kind and respectful way. All of my questions were answered quickly and thoroughly. I didn't feel pressured for anything, like in past dealership experiences. It was all-around a significantly more enjoyable experience than I've ever encountered at any dealership. More
by MARBLESAM07
Employees Worked With
September 17, 2025
Dylan is so helpful and courteous. I called your Gainesville Service Center after a bad experience at another dealership and was so happy to find out he was there. He is an asset to yo I called your Gainesville Service Center after a bad experience at another dealership and was so happy to find out he was there. He is an asset to your team and is why we have chosen to use your facility over the dealership we originally purchased my Santa Fe from. More
by MARCIABALLEN74
Employees Worked With
September 17, 2025
Excellent service staff, fast and I really enjoyed the lounge and it was so comfortable. lounge and it was so comfortable. More
by NOEMAIL23
Employees Worked With
September 17, 2025
Have had a great experience at this dealership in purchasing car and servicing car. Great new location and customer service. purchasing car and servicing car. Great new location and customer service. More
by HK
Employees Worked With
