Krause Family Hyundai - Service Center

Matt at this new dealership listened to my car issue and worked to solve the issue in a satisfactory and timely manner. worked to solve the issue in a satisfactory and timely manner. More

The experience was very effective and efficient. I appreciate the service provided! Thanks to all! I appreciate the service provided! Thanks to all! More

Honest and reliable. Didn’t waste our time by making us sit there for hours. Communicated as to what was being done. Offered us a ride to a nearby restaurant so we can ge Didn’t waste our time by making us sit there for hours. Communicated as to what was being done. Offered us a ride to a nearby restaurant so we can get some breakfast. More

They did an outstanding job. I will definitely bring my car back here! Excited to have a Hyundai dealership and service center in Gainesville. I will definitely bring my car back here! Excited to have a Hyundai dealership and service center in Gainesville. More

My experience was very pleasant. Jason was very helpful and took care of everything for us. I would definitely refer Hyundai of Gainesville to friends and family. Jason was very helpful and took care of everything for us. I would definitely refer Hyundai of Gainesville to friends and family. More

After a general service visit, the car started running VERY badly and the oil light came on. We called the service department and they told us to "drive it in" even though we were more than 20 miles away VERY badly and the oil light came on. We called the service department and they told us to "drive it in" even though we were more than 20 miles away. The car didn't make it and we had to have it towed in. It turns out that the oil filter was not correctly installed and almost all the oil drained out. The service department put the oil filter back on and topped off the oil. I asked if driving it with no oil hurt the engine and was told "probably not". 100% UNSATISFACTORY SERVICE. If ANYTHING EVER HAPPENS TO MY ENGINE, YOU CAN BET I'LL BE CONTACTING A LAWYER. More

So happy to see Hyundai in Gainesville! Jason was awesome! I'll be back for service on my Tucson! Thank you! Jason was awesome! I'll be back for service on my Tucson! Thank you! More

Everyone was nice. The gentleman who wrote up service ticket was on the phone constantly but he got to me as soon as he could. It was a wait due to them being backed up The gentleman who wrote up service ticket was on the phone constantly but he got to me as soon as he could. It was a wait due to them being backed up. Maybe they need more help so we wouldn’t have to wait so long. More

Matt Lane -service was great! Service department was great!i would recommend to others!! Very knowledgeable! Service department was great!i would recommend to others!! Very knowledgeable! More

Very good visit. Friendly and professional. The problem was corrected in a timely manner. Car was given back clean. Friendly and professional. The problem was corrected in a timely manner. Car was given back clean. More