Kunes Buick GMC of Greenfield - Service Center

I requested the 15000 mile checkup and from what I could see, it was completed very well. The service advisor, Adina, was very prompt and answered all my questions. see, it was completed very well. The service advisor, Adina, was very prompt and answered all my questions. More

John Paul always takes good care of us. We continue to take our 2015 GMC there for not just oil change and rotations but also for new tires and routine maintenance. take our 2015 GMC there for not just oil change and rotations but also for new tires and routine maintenance. More

The truck is running ok. Didn't really get an explanation other then a computer problem. Only got a phone call. Would have been nice to talk to someone in person. other then a computer problem. Only got a phone call. Would have been nice to talk to someone in person. More

On time, as soon as I drove in the service writer was at the window to meet me. I waited for no more than 30 minutes! and I was on my way the window to meet me. I waited for no more than 30 minutes! and I was on my way More

The first person I had dealing with is Joe he was very professional But when it came to the people working the desk they were very rude. I asked if the channel could be changed to the news and was told No professional But when it came to the people working the desk they were very rude. I asked if the channel could be changed to the news and was told No. My last visit they honored my request with no problems. More

I brought my car in for service and worked with Solomon. He was very patient and kind! He explain the problem with my car. He’s very customer service focused that is why I take my car to this location wh He was very patient and kind! He explain the problem with my car. He’s very customer service focused that is why I take my car to this location when ever there is a problem. Solomon is very fair and honest. More

Very professional and great customer service, my tech was very precise in detail about the job I needed to get done. I would recommend other customers. very precise in detail about the job I needed to get done. I would recommend other customers. More

I did send in a complaint earlier which I feel was justified, but I will give Mike Evan’s, the Service Manager, credit for responding right away to try and resolve. justified, but I will give Mike Evan’s, the Service Manager, credit for responding right away to try and resolve. More

I was able to get my appointment when I wanted it. I have always been treated very well at this dealership! You have very friendly people working there! I would have given them a 5 star rating but with the e always been treated very well at this dealership! You have very friendly people working there! I would have given them a 5 star rating but with the employees wearing masks you do not deserve a 5 star rating! Grow a pair and throw the masks away! Sincerely, Jerry M More

2017 GMC truck many problems. Dealership replaced bad rear slider. Bad visor light assembly. Bad brake assist. Parking assist still not working correctly goes off with nothing around and in every rain I rear slider. Bad visor light assembly. Bad brake assist. Parking assist still not working correctly goes off with nothing around and in every rain I have to turn it off. Been in 4 times for that never fixed. Loud rattling noise below rear slider area in exhaust since new sounds like rattling metal. They could not find. Truck cap by are leaks into bed are caps said it is tailgate design water runs all the way to front in wash. Brake assist light coming on since last week. I'm keeping my truck but exhausted with problems and recslls. More