Kunes Chevrolet GMC of Lake Geneva - Service Center

Service is great Both Raffaele and Bob are extremely professional and committed to providing the best service experience possible. They follow through in a timely mann Both Raffaele and Bob are extremely professional and committed to providing the best service experience possible. They follow through in a timely manner and make sure that you have a complete understanding of procedures done. More

Bob was great After finding myself with a car that was undrivable, I didnt know what to do. Since I was near Lake Geneva Chevrolet, I parked it there. I happened to After finding myself with a car that was undrivable, I didnt know what to do. Since I was near Lake Geneva Chevrolet, I parked it there. I happened to catch Bob as he was about to close up for the evening. Although he could have easily said he was closed, he took my info and set my vehicle up for service for the next day. It meant a lot that he was willing to xelay getting home to take care of me. Thanks Bob. More

Best repair experience. I have been involved with repairing cars for over 40 years. Dealing with Rafael was the best repair experience I have ever had. Great follow thru and I have been involved with repairing cars for over 40 years. Dealing with Rafael was the best repair experience I have ever had. Great follow thru and honest. More

Grest service Our service writer bob was very helpful and patient answering our questions. Great job we will continue to use this dealership for our service. Happy Our service writer bob was very helpful and patient answering our questions. Great job we will continue to use this dealership for our service. Happy holloween More

Excellent as usual. Robert Mann is an awesome Service Advisor. Service staff got me in without an appointment, which I needed because a low-oil-pressure warning light ha Robert Mann is an awesome Service Advisor. Service staff got me in without an appointment, which I needed because a low-oil-pressure warning light had come on. I am temporarily mobility impaired and all staff members were most helpful and accommodating. More

Great service Very professional and kind took pride in the customer needs . Will come back and have my service done all the time . Thank you very much Very professional and kind took pride in the customer needs . Will come back and have my service done all the time . Thank you very much More

Awesome Experience My experience with Lake Geneva GMC was top notch, from start to finish. I will be back and I will recommend them to friends and family. The service ce My experience with Lake Geneva GMC was top notch, from start to finish. I will be back and I will recommend them to friends and family. The service center even hand washed my truck. That is awesome customer service! Thank you! More

Helpful and courteous as could be. We had a fair amount of work done on our Vibe a few days ago. This morning she wouldn't start. LGBC sent someone out right away. He got it started whi We had a fair amount of work done on our Vibe a few days ago. This morning she wouldn't start. LGBC sent someone out right away. He got it started which enabled us to get it back to to you guys while you diagnosed the problem. A charming guy (Dick Peterson?) drove me home. Apparently, our battery quit. I felt like you all were partners. The way it should be. More

Camaro Deluxe Detailing I took my 2013 Camaro to Lake Geneva Chevrolet-Buick-GMC for a "Deluxe Detailing". Ira was the man. He made my car look like it did when it rolled o I took my 2013 Camaro to Lake Geneva Chevrolet-Buick-GMC for a "Deluxe Detailing". Ira was the man. He made my car look like it did when it rolled off the showroom floor six years ago. Ira is well-experienced, obviously knowledgeable, and upon pickup spent an extra 10 minutes with me explaining how I can keep the car looking great. Sadly, winter will mandate that the Camaro will soon go ni-night in my garage till spring, but I am already planning on running it back over to Ira to have him work his magic come April. During this visit I also interacted with Bob Mann and Raffaele Di Matteo, who, as always, took the time to greet me by name and made certain that everything went well. It did, gentlemen. Great job, Bob, Raffaele and Ira. More

Routine maintenance and recall Amazing customer service! They got me in the next day when I scheduled an appointment, as soon as I arrived I was greeted right away and they began se Amazing customer service! They got me in the next day when I scheduled an appointment, as soon as I arrived I was greeted right away and they began service immediately. Once service was complete they went through everything with me. overall great customer service More