Kunes Chrysler Dodge Jeep Ram of Sycamore

Went to purchase a new Jeep Gladiator and finally worked out a deal. I went to Toyota who advertised a truck that was to be delivered and ALREADY SOLD!! Pushed me back to the gladiator for another look. Wor out a deal. I went to Toyota who advertised a truck that was to be delivered and ALREADY SOLD!! Pushed me back to the gladiator for another look. Works just fine and we are loving it. Now to save for all those modifications you can do to it. Oh did I mention the warranty Kunes offers if you buy from them? Look into it, only catch is, all service has to be done by then, not another place or by you. I’m good with that arrangement, since this Sycamore Jeep has a great service department. More

Excellent service will always take my truck there Very great staff you feel like you’re with family great staff you feel like you’re with family More

asked for days for a picture and price never got them just a bunch of crap just a bunch of crap More

Really nice, really friendly people to do business with! Plus the warranty they offer is good too! Plus the warranty they offer is good too! More

Did exactly what was requested for my ram. Very fair pricing, and done within time promised. Very fair pricing, and done within time promised. More

Cody went above and beyond to make sure my service needs were met. I'm grateful that during a routine oil change inspection, the technician caught some issues in need of attention. Being a nomad, it's super were met. I'm grateful that during a routine oil change inspection, the technician caught some issues in need of attention. Being a nomad, it's super important to keep my 2015 Jeep Cherokee on the road, and with Kunes' help, I'm confident I will make it through several more seasons of camper trailering and off-roading. More

The service was great and the staff was even greater and very informative at all times very informative at all times More

Great experience with Kunes. My salesman Jayrn and Roland in Finance make the entire process easy and convenient, especially since I live in California and had the Jeep shipped. My salesman Jayrn and Roland in Finance make the entire process easy and convenient, especially since I live in California and had the Jeep shipped. The jeep arrived and she was beautiful. Everything I expected and more. I highly recommend Kunes! More

Cody and his staff are awesome! Thank you everyone for the great Service and hospitality!! Thank you everyone for the great Service and hospitality!! More

Terelle is the only reason they didn't get 1 star- I felt he did what he could but ultimately you're at the mercy of Roland and company. Now the real reason for this review is the after-sale support from he did what he could but ultimately you're at the mercy of Roland and company. Now the real reason for this review is the after-sale support from the management team- expect none because you'll get none. As is customary I placed a $500 deposit on the truck and left to get a check from the credit union to return the next day, normal procedure to me. I purchased 2.5 weeks ago and haven't received any indication of a refund after half a dozen calls or texts. I ended up contacting Chase to retrieve my deposit as I don't feel the dealership is going to place priority on my $500 deposit coming back. The biggest red flag I ignored was the ugly tactic of everybody pretending to be somebody they weren't and making up names- come on guys, let's all use our real names and get on with life. I talked to three different people before visiting the dealership and none of them existed as far as I know. Negotiating the deal went as well as expected and I felt everything was fair. Typical tactics from used car managers trying to bury/hide costs or not honor online prices but ultimately it was corrected. (We chalked this up to him being new from the Kunes buyout, but it felt obvious what was happening) MAKE SURE TO ASK IF YOU'RE GETTING TWO KEYS, DO NOT ASSUME YOU $53,750 PURCHASE HAS TWO KEY FOBS LIKE I DID. Side note: Truck is in the shop with a CEL for an evap leak, I'm more willing to pay my local dealer than contact these guys for help since I wouldn't expect them to offer any help lol More