Kunes Country Chevrolet of Mount Carroll

Love my Jeep! After shopping online and in by Chicago, I was happy to find a Jeep dealer closer by home. I worked with Pete and he was very helpful on getting exact After shopping online and in by Chicago, I was happy to find a Jeep dealer closer by home. I worked with Pete and he was very helpful on getting exactly what I needed with payments and trade in. My Jeep was sent in from the Woodstock dealership & I was able to pick it up the next day. After signing everything, I was informed that the car was listed at 70 miles but was being delivered with over 2,400 miles from a Woodstock manager driving the car. The next day, I went to pick it up and everything looked great. I didn’t look it over too much because it’s a brand new car and Mt Carroll office told me they worked on it all afternoon and all morning to make sure it’s perfect for me. Once I got home I was so excited and wanted to share with my friends and family but noticed the Jeep was unfortunately pretty dirty inside with stains, backseat ripped and scratches inside as well as garbage wrappers. I called and spoke with Brandon and he sent a loaner car to my house right away. After that he apologized and told me they can’t sell me this new car in this condition. Brandon worked fast to get me another brand new Jeep within less than an hour! I picked up another new Jeep the next day and it’s perfect! They resolved my issue extremely urgently and I am very satisfied with the outcome. In the end, I’m not sure where the miscommunication was dropped and why they let a brand new Jeep get in that condition or let it leave the store, but they worked very hard to fix it asap😊 More

Thank you ! Thank You very much for getting me the car I wanted from another dealer. Lots of money off with the rebates that were going on at the time! Thank You very much for getting me the car I wanted from another dealer. Lots of money off with the rebates that were going on at the time! More

Great service Buying a car was quick and easy! Friendly staff. And now we have a dependable car for my daughter. Thank you kunes for not making buying a car a nig Buying a car was quick and easy! Friendly staff. And now we have a dependable car for my daughter. Thank you kunes for not making buying a car a nightmare! More

Another great experience at Kunis. This is the second vehicle I've bought with Kaleb, and both times were great, I would highly recommend Kaleb for your next buying experience. This is the second vehicle I've bought with Kaleb, and both times were great, I would highly recommend Kaleb for your next buying experience. More

The Deal Is Done. What can I say, buying a new car is a process. Blake made this sometimes painful process a walk in the park. Man was true to his word. He worked hard What can I say, buying a new car is a process. Blake made this sometimes painful process a walk in the park. Man was true to his word. He worked hard to find my family a safe, reliable and fun SUV that fit our budget. Never once did I feel pressure to make a decision not of our own, he let us stay in control of the process from start to finish. Everyone at the dealership we had interaction with were warm, friendly and helpful. "Buddy" the puppy put a big smile on our 6 year old sons face every time we went in, thank you Buddy! I would recommend this dealership, and ask for Blake. He's a standup guy that will just make it happen for you and before you know it you'll be driving off in the vehicle that works for you and your family. We look forward to working with them again when it's time for a new truck in the not to distant future. More

Fast and friendly Pete our salesman was very helpful. Saw the car online and bought it 2 days later. A quick test drive and multiple signatures later the car was ours. Pete our salesman was very helpful. Saw the car online and bought it 2 days later. A quick test drive and multiple signatures later the car was ours. Great service great selection. More

2019 Ford EcoSport The process of buying a car was pretty smooth. Julie Bush was our sales lady and she was very patient and wanted to make sure we were comfortable and The process of buying a car was pretty smooth. Julie Bush was our sales lady and she was very patient and wanted to make sure we were comfortable and get what we wanted. The whole experience was good and will diffently recommend and go back in the future. More

Helped me when I needed help. I met Julie at the Carroll County Fair, I explained that my truck was damaged when a large section of my neighbor's tree fell on our garage, totally d I met Julie at the Carroll County Fair, I explained that my truck was damaged when a large section of my neighbor's tree fell on our garage, totally destroying the garage and damaging not only my 2019 pickup but our 1970 GMC restored pickup and our Harley. Julie and Kunes Mt. Carroll took a huge weight off me by really taking care of me and putting me in a new truck. Julie worked really hard to find me a new truck that I wanted and Vinny helped with calls to my insurance agent and a little matter of some stickers, thanks Vinny, it looks much better. I think we just found our new car dealership for future sales More

Awesome expierience These guys took the time to talk to us learn what we wanted. Worked their butts off to find the right vehicle for us. Then made it happen. These guys took the time to talk to us learn what we wanted. Worked their butts off to find the right vehicle for us. Then made it happen. More

Always a great customer relationship Julia was very knowledgeable and was great to work with. She helped me make a great decision in my new Buick. Went out of her way to get the car fro Julia was very knowledgeable and was great to work with. She helped me make a great decision in my new Buick. Went out of her way to get the car from another dealer also. More