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Kunes' Country Auto Group of Mt. Carroll - Service Center

Mt Carroll, IL

4.5
42 Reviews

42 Reviews of Kunes' Country Auto Group of Mt. Carroll - Service Center

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September 24, 2025

All dealerships are terrible but kunes is the worst of the them all I will never get over a 410 dollar towing fee I got stuck with after picking my truck up after warranty work and truck breaks down in Cl More

by zdickau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vinny the manager
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Sep 24, 2025 -

Kunes Country Chevrolet of Mount Carroll responded

Hello, can you please call me directly to help with this matter? If your vehicle was under warranty the tow bill should be covered. Zach Wundram General Manager 815-244-2121

September 24, 2025

Happy with the service I got from the people of the service center but unfortunately had to take our car back after it just had a new wheel bearing because of a noise coming from the same wheel More

by bigcheese78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in service
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September 24, 2025

My service was prompt. The team is great! I love talking to the gal who answers the phone - she's very enjoyable! I'll be back! More

by angie.ricketts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinnie, Lance, Aric
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September 22, 2025

Great place to buy a car. Get your car fixed and talk to a friendly face about warranties. I even bring my dog because she likes the people there too. More

by vindiq442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Sep 23, 2025 -

Kunes Country Chevrolet of Mount Carroll responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kunes Auto Group of Mount Carroll. If you have any further questions, please don't hesitate to reach out!

September 21, 2025

Great service by their staff and very friendly people that work there. Quick service. Thank you More

by ddkm.gille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Sep 23, 2025 -

Kunes Country Chevrolet of Mount Carroll responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 20, 2025

Service is always great. Will return next time I need work done on either car More

by jim.freidag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 23, 2025 -

Kunes Country Chevrolet of Mount Carroll responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2025

The service was great as always. It was quick and I was done and on my way home. More

by djhouzenga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Sep 20, 2025 -

Kunes Country Chevrolet of Mount Carroll responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 17, 2025

Jason and ten team were great and help mw along buying a new car with no hassles More

by MICHAEL.WILLIAMS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Prowant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rote
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 15, 2025

Service is very good prompt. Vinnie always explains things to me so I can understand what is needed. More

by kwoker1153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Prowant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Hermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2025 -

Kunes Country Chevrolet of Mount Carroll responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 15, 2025

Kunes Country in Mt Carroll is the best. Their service is consistent time after time. More

by kenbuikema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Bandemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2025 -

Kunes Country Chevrolet of Mount Carroll responded

Hi, we are so happy to read such a great review about Kunes Auto Group of Mount Carroll! Until the next time we meet, take care!

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