Kunes Ford of East Moline

Touch up on door chip. I can’t tell where it was, even under LED lights- great job I can’t tell where it was, even under LED lights- great job More

Everyone that we had contact with was very polite and it was very easy to find my perfect car that I was interested in. The salesman that helped us recommended the vehicle that we actually purchased. was very easy to find my perfect car that I was interested in. The salesman that helped us recommended the vehicle that we actually purchased. More

I know I needed new air filter and I bought this vehicle from you guys with the tire sensors were bad I have been driving it ever since I bought it from you guys with the light on and for some reason your s from you guys with the tire sensors were bad I have been driving it ever since I bought it from you guys with the light on and for some reason your service tech did not even notice that my breather air filter hose was not even hooked up to my engine so no I fixed these things on my own air filters costed me $40 which was a lot cheaper than what your service department was charging me for all the things that they did not see that was actually wrong with the vehicle More

I love their sales person Mitch always making my experience great every time I go in. Plus they make it fast and easy when they help out. experience great every time I go in. Plus they make it fast and easy when they help out. More

Great dealership no pressure and received a great deal! Friendly sales and service team to assist with the deal! Friendly sales and service team to assist with the deal! More

Sat playing mess around games over a vehicle because it was at a different lot. Now its been over a week and haven't gotten My second key fob that is written in my sales agreement to get. I haven't heard a was at a different lot. Now its been over a week and haven't gotten My second key fob that is written in my sales agreement to get. I haven't heard a word on it either. I always have to reach out to hear updates. 3 days wasted on the sale of vehicle and now over a week almost 2 waiting on my fob. More

Always reliable and informative for service Appointments easy to make and work is done in reasonable time easy to make and work is done in reasonable time More

No nonsense service! Knowledgeable people. Friendly folks from sales to service. Will always do business with them. Knowledgeable people. Friendly folks from sales to service. Will always do business with them. More

Trina always remembers me, a nd makes me feel welcome. Explains how things are going. Explains how things are going. More

Great day! Lance and Tony are pretty amazing people. They listen, understand, provide the knowledge asked, and some. The process was top tier. The complaint t Lance and Tony are pretty amazing people. They listen, understand, provide the knowledge asked, and some. The process was top tier. The complaint that I have is with the Detail department. I had to take my vehicle back to get it cleaned. The first time was due to me purchasing it later at night and them wrapping up for the evening. There was still some type of what appeared to be pet hair and stains in the seats and headliner. When I had to take it back again, I was told that the stains were cleaned the best that it could be. My thought was, how do you offer a package to care for your vehicle costing you to obtain detail cleaning services when the details weren't taken care of in the first place. No, I did not read to see if the location would be the ones performing this service, but I didn't understand how it could be offered seeing the results of my vehicle being cleaned twice. My other concern was some of the conversations that took place by staff. No, you can't control what people say or do, I just heard the music playing in the background and felt that there's a standard desired to be display. This does not stop me from telling others who to ask for when they want to invest in better or simply are in need. There was also a lady who ensured that I received my refund when the machine took my money. Thank you. To the owner or whoever Lance has report to before the process can be completed, Lance and Tony, thank you for being wonderful. My family and I are grateful. God bless. More