
Kunes Ford of East Moline
East Moline, IL

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I have had two bad experiences with Reynolds ford. When I bought my truck, I found the sales to be high pressure, and full of lies, promising incentives I did not get. Tom, the finance manager, was pressurin bought my truck, I found the sales to be high pressure, and full of lies, promising incentives I did not get. Tom, the finance manager, was pressuring me and having me sign documents without explaining what they are. Next thing you know, was roped in to a 21 percent financing. Had to have my grandmother cosign for me to refinance. Mind you, I worked third shift and had been awake 24 hours by the time the signing took place, and my first vehicle buying experience by myself. Lesson learned there. My girlfriend recently leased a ford edge from Reynolds, and initially thought my experience was a fluke. Gave her a fair price on her trade in and agreed upon a price and mileage. Fast forward two weeks, the finance manager, Tom again, called her, demanding she come in to sign a new term agreement, that would have shortened it by a year, and had her paying more(obviously found an incentive they missed for themselves). She said no, the contract had been signed and that was the terms they agreed to. He then yelled at her demanding she return the car. After much hassling and harassment, she conceded, for the fact she did not want a screw job company to get her money. Lucky I was out of town and had time to cool off after finding out he yelled at her. Happy ending, she went to eriksen Chevrolet, got a wonderful deal, and a very pleasant experience. I would NOT recommend Reynolds ford to anybody... Ever. More