I recently moved to Montana and needed to buy a vehicle. After looking locally and online, I decided to purchase a 2014 Grand Cherokee from Kupper Chevrolet (w/o seeing the vehicle). The salesman (Zach) was great about addressing all my concerns. He sent pics, the inspection report, provided carfax, and even test drove the car for me too. I felt good about the car history and price but as I told Zach I had no way of coming to pick up vehicle in ND and shipping was expensive. The response I received...."we'll drive it out to you." If thats no customer service, then I don't know what is. The process was easy, I paid via bank wire and had the car in a few days. On the drive up, the check engine light came on- Zach apologized and told me to take it into the Jeep dealership and send him the bill. True to their word Kupper covered the entire bill. It's so nice to do business with a reputable and trustworthy company. Btw- I love the vehicle!