NeSmith Chevrolet Buick GMC - Service Center

Took Care of the Probelm with my Truck We experienced a problem with the rear end of our truck which was covered under the warranty. GM had to ship all new parts, which took a while. NeSm We experienced a problem with the rear end of our truck which was covered under the warranty. GM had to ship all new parts, which took a while. NeSmith provided a new "loaner" truck for the entire time at no cost to us! More

Car was evaluated and notified of the repairs needed. I called and made my appointment and explained the service I needed. On the day of the appointment, my daughter took my vehicle for me and per her t I called and made my appointment and explained the service I needed. On the day of the appointment, my daughter took my vehicle for me and per her the service department could not find the additional request I had given besides my oil change. Several calls between my daughter and I and I finally called the service department myself. Explained the request I had given and was told they found information now. The person that took info previously wasn't there and they had found information. Once again went over service needed. They checked my car as I asked and then call me as requested to inform me of the repairs needed. Repairs was made. My appt was at 1:00 and my daughter and grandchild waited until work completed at 4:30. The miscommunication among the staff prolonged the time she had to wait and no way to go anywhere but stay in the waiting area or walk to nearest convenience store for refreshments. I have used this service dept for years and prefer to use it rather than my local Chevrolet dealership in Vidalia. I have always been pleased with their work. More

Good feelings Always a pleasure to go to NeSmith's for service. They treat you like family. They explain everything to you where you can understand it. Tammy Always a pleasure to go to NeSmith's for service. They treat you like family. They explain everything to you where you can understand it. Tammy in service is excellent to deal with. She is so helpful and willing to go out of her way to help you. More

Service The best service department of any dealership in the area! Fast and very professional! Great experience and will definitely be back in for future use! The best service department of any dealership in the area! Fast and very professional! Great experience and will definitely be back in for future use! More

Everyone was very friendly and helpful I highly recommend this dealership to my friends and family. Barry and Earl were helpful in helping me get the car a year ago, but the service dept. h I highly recommend this dealership to my friends and family. Barry and Earl were helpful in helping me get the car a year ago, but the service dept. has really been exceptional as well. More

Nesmith Service was very timely and very efficient! The service staff was very friendly and was ready to meet my needs! Waiting area was clean and comfortable Service was very timely and very efficient! The service staff was very friendly and was ready to meet my needs! Waiting area was clean and comfortable! More

Fast and friendly. Always feel like the team has my best interest in mind. On occasion the staff would check in and give me a status update on when my truck would be r Always feel like the team has my best interest in mind. On occasion the staff would check in and give me a status update on when my truck would be ready. More

Service Staff is always friendly. Very accomodating. Our service visit was very thorough. Left feeling that our car was under the best care, and that we were Staff is always friendly. Very accomodating. Our service visit was very thorough. Left feeling that our car was under the best care, and that we were treated as if we were your top priority. Always enjoy dealing with everyone at Nessmith. We plan on continuing to use your dealership for all of our future purchases and service!! More

Excellent dealership! From the sales personnel to the service department, everyone is great! The employees have excellent customer service skills. The service department ta From the sales personnel to the service department, everyone is great! The employees have excellent customer service skills. The service department takes great care f my vehicle and is always very accommodating with appointment times to meet my convenience. NeSmith employees have gone above and beyond to take care of my vehicle needs for several years. I trust and depend on them. More