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LaFontaine Buick GMC of Dearborn
Dearborn, MI
164 Reviews
Introducing the new Superior Buick GMC. Not just a car dealership, but a family business that stresses a family experience. We want you to LOVE your next vehicle, and are always looking for more ways to better serve you and all communities. Here you're family. And to us, family is everything.
With a large inventory, warm and friendly staff, and full service and repair shops, we truly believe we can accommodate to your vehicle needs. Search our inventory on our website. Shop over the phone. Have your vehicle delivered to you today. We make shopping simple. Our sales staff has knowledge and experience, coupled with a feeling of familiarity even when meeting them for the first time. Bring your car in for regular maintenance, or bring it in for damage! We have a full-service body shop that can handle anything. Yes, anything. At Superior, you can feel safe knowing that your vehicle is in good hands from day one all the way through its life.
Let Superior Buick GMC serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 164 reviews
October 06, 2016
VERY PLEASED Today, I visited this superior used car dealership and I was looking for a car in my price range and the manager I dealt with (Chris) was amazing! He Today, I visited this superior used car dealership and I was looking for a car in my price range and the manager I dealt with (Chris) was amazing! He showed me a couple different cars that were right in my price range and I left with exactly what I had in mind. I'm very pleased with my experience. I will be back in the future and I'll make sure all my friends know about this place!! More
by Sali Y
Employees Worked With
CHRIS
October 04, 2016
BEST BUYING EXPERIENCE IVE EVER HAD!!! THE STAFF AT SUPERIOR BUICK GMC PRE OWNED DEPARTMENT WAS THE BEST HANDS DOWN VERY KNOWLEDGEABLE ABOUT THEIR VEHICLES AND AFTER MARKET PRODUCTS. THE SH THE STAFF AT SUPERIOR BUICK GMC PRE OWNED DEPARTMENT WAS THE BEST HANDS DOWN VERY KNOWLEDGEABLE ABOUT THEIR VEHICLES AND AFTER MARKET PRODUCTS. THE SHOPPING PROCESS WAS VERY EASY. I GOT TO SEE A BUNCH OF PICTURES ONLINE BEFORE I CAME IN AND THE VEHICLE LOOKED THE SAME ONLINE AS IT DID IN PERSON NO SURPRISES AND NO GIMMICKS ALL THANKS TO JACOB AND THE STAFF AT SUPERIOR. More
by James
Employees Worked With
JACOB, CHRIS
July 06, 2016
I never knew buying a vehicle could be so difficult Went to look at a used vehicle, finally agreed on price and what repairs needed to be made, so at 9 a.m. I was on the understanding that the vehicle w Went to look at a used vehicle, finally agreed on price and what repairs needed to be made, so at 9 a.m. I was on the understanding that the vehicle was going straight to detail and would be ready in a couple of hours, as I informed the salesman afternoons are very busy for me and I would not be able to be there, so the salesman then waits an hour and a half and then called me back to confirm I still want the vehicle, not sure why he thought I changed my mind at that point? So of course by him delaying and stalling he wanted to go later in the afternoon, tell me about all the leads they have to sell this vehicle, and tells me to hold it they want a deposit equivalent to buying a house so I'll just drive an hour away and buy the other vehicle I seen instead, much painless process was told the manager says this and the manager says that but the manager never once came out to greet or ever talk to me very poor customer service More
by Dee
Employees Worked With
Gabriel, never met the manager
May 31, 2016
Seized engine due to oil change error I picked up my new vehicle from its first oil change and the engine seized on the way home. Several phone calls were made with few call backs. I had t I picked up my new vehicle from its first oil change and the engine seized on the way home. Several phone calls were made with few call backs. I had to fight with the dealership for over 3 weeks! They finally agreed into putting a new engine in after they tried tricking me into a used engine that was involved in a car accident and had over 3,000 more miles than mine! Mind you this was a new vehicle with 4,000 miles. They are nothing but con artists! Superior Buick knows nothing about customer service and they don't give a xxxx about their customers! Please beware of this dealership. More
by Superior=worst dealership in Mi
Employees Worked With
Jim, Dan, Basam
