LaFontaine Buick GMC of Dearborn

The service was great. The service team was very nice and kind as well as friendly. Make sure that I was kept informed as to what was going on and the process of the serv The service team was very nice and kind as well as friendly. Make sure that I was kept informed as to what was going on and the process of the service. I will be taking my car there for service for now on More

I bought my car at La Fontaine, and they gave me a lot of perks; they told me I would have insurance for the tires and rims, as well as full coverage for vehicle damage. Yet now—whenever an issue arises—ther perks; they told me I would have insurance for the tires and rims, as well as full coverage for vehicle damage. Yet now—whenever an issue arises—there are always problems because none of the things they supposedly gave me actually appear in the records. More

Thank you for the help, you really came through and made it happen yesterday.Tap in they do great services. it happen yesterday.Tap in they do great services. More

Thomas was very friendly and very detailed on going over everything with me. The team was also friendly. The only downside was the wait. everything with me. The team was also friendly. The only downside was the wait. More

The experience was great. Renato was excellent to work with and extremely professional. Made the process easy, quick, got me a great deal and a great truck. Renato was excellent to work with and extremely professional. Made the process easy, quick, got me a great deal and a great truck. More

It’s good to see there’s still a dealership out there that’s willing to work with customers to get into the vehicle they want at the price that works for their budget that’s willing to work with customers to get into the vehicle they want at the price that works for their budget More

My experience at your dealership hasn't been a good one. .. I Initially took my vehicle for a check engine light, which was determined to be an O2 sensor issue, they supposedly fixed that as well as gave me .. I Initially took my vehicle for a check engine light, which was determined to be an O2 sensor issue, they supposedly fixed that as well as gave me tune up and fuel system flush, picked up vehicle and before I could make it home the check engine light came back on, took it right back to dealership and now they say it's the catalytic converter issue.They installed an aftermarket converter on it.So, after picking vehicle back up the check engine light came back on before making it home, so I took the truck right back to dealership and told me again it was an O2 sensor. The dealership replaced the aftermarket catalytic converter with an OEM catalytic converter and problem seemed to go away and check engine light stayed off but noticed an issue with my vehicle not wanting to start look it should and noticed sparks flying out of bottom of truck when trying to start. Now they tell me my starter needs replaced which they did replace and after having the vehicle for a few days, it seems okay.. The vehicle has been at the dealership more this year then it has been with me.. Just seems everytime I picked it up it either wasn't diagnosed or fixed correctly which lead to more time and money..I hope the vehicle continues to run well but when it's all said and done I've spent over $3,600 dollars on something that started out as an O2 sensor...I'll briefly mention that the radio issue that they also supposedly fixed, yeah the radio isn't fixed. More

Although it seemed to take forever to get the parts and fix the car properly, they listened to my concerns. And I truly appreciated the availability of a loaner car since my own was “in the shop” for 5 wee fix the car properly, they listened to my concerns. And I truly appreciated the availability of a loaner car since my own was “in the shop” for 5 weeks. My service tech, Al, was great. More

My service tech was very nice and polite. My wait time was exactly what he estimated. My wait time was exactly what he estimated. More

Quick and very professional experience. I would definitely refer them to anyone looking to lease a new vehicle. I would definitely refer them to anyone looking to lease a new vehicle. More