LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing - Service Center

Employees in the Service Department were courteous, friendly and professional. They were knowledgeable and answered questions throughly. friendly and professional. They were knowledgeable and answered questions throughly. More

Great customer service, very professional and responsive, got me in quickly and took care of all my service needs! And washed my car on top of it! got me in quickly and took care of all my service needs! And washed my car on top of it! More

Service was excellent. Xavier was very responsive and explained everything very well. I was very satisfied. Xavier was very responsive and explained everything very well. I was very satisfied. More

I felt that they were not real up front about $49. 95 oil change. Still can't reconcile the invoice of $58.82. They lost the opportunity to sell Me a new Jeep Wrangler later this summer. 95 oil change. Still can't reconcile the invoice of $58.82. They lost the opportunity to sell Me a new Jeep Wrangler later this summer. More

Great service. In and out in under an hour and everyone was friendly and efficient. In and out in under an hour and everyone was friendly and efficient. More

The service manager greeted me on my arrival. I had made an appointment and she knew my vehicle when I arrived. It showed she was prepared and had reviewed my appointment. The vehicle was imme I had made an appointment and she knew my vehicle when I arrived. It showed she was prepared and had reviewed my appointment. The vehicle was immediately taken in and completed in a reasonable period of time. More

Once my part was there they had me in and out within an hour or so hour or so More

The service department has been phenomenal! Andy Porter has gone above and beyond, answered all my questions and phone calls immediately. Andy Porter has gone above and beyond, answered all my questions and phone calls immediately. More

Getting my vehicle checked in for service was fast and easy. I was frequently kept updated by text message on the progress with my vehicle and tge whole process was seamless Thank You easy. I was frequently kept updated by text message on the progress with my vehicle and tge whole process was seamless Thank You More

Xavier Bender and team finished my repair as needed in a shorter time period than I believed it would happen. The vehicle was returned clean and is working well. The parts needed were hard to come by but wh shorter time period than I believed it would happen. The vehicle was returned clean and is working well. The parts needed were hard to come by but when they arrived th vehicle was made road worthy. When there was an issue about the battery they put their heads together and put forth a working Ram that is going forward. My experience was one being treated fairly. More