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LaFontaine Ford Lincoln

Flushing, MI

4.5
136 Reviews

1510 East Pierson Road

Flushing, MI

48433

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Showing 136 reviews

March 27, 2026

Defects identified at the time of buying the car has not been rectified even after 3 weeks of purchasing the car and continuously following up. Brad and Mike have been just giving response with no outcome. More

by keshavdamani12
Recommend Dealer
No
Employees Worked With
John Delehanty
March 26, 2026

Repair quick to schedule, quickly done. Robert service rep very pleasant explained all. Really liked the tech text video when done. Brought my truck washed. Facility very nice. Great experi More

by Larryburns08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
March 26, 2026

Service was done professionally and completely. Vehicle was washed afterwards and communication during the process as world class! More

by Leonvr02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Stacy
March 23, 2026

Thay don’t know what they doing is bad service I’m not going there anymore More

by Alawdy.fadel85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Delehanty
Mar 26, 2026 -

LaFontaine Ford Lincoln responded

Hi, thank you for taking the time to leave us your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our General Manager, Jon Bauer, jbauer@lafontaine.com.

March 12, 2026

Remote service. They arrived a little early (bonus). Came prepared for the work that was scheduled, completed the job successfully. Communicated was done. Great pers More

by Duane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Delehanty
Mar 15, 2026 -

LaFontaine Ford Lincoln responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2026

They did a great job on my car and kept me informed on everything that was done. More

by Maryirish24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Delehanty
Mar 13, 2026 -

LaFontaine Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2026

Took my car in to get an. oil change. I have a free service agreement that took them some time to find which I found odd since I bought the car from this dealership. The wait w More

by Leigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Delehanty
Mar 10, 2026 -

LaFontaine Ford Lincoln responded

Hello, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please reach out to our Service Manager, John McLellan, jmclellan@lafontaine.com

March 05, 2026

Service Department delivers excellent service, very accommodating and provides timely communication on status of vehicle. Highly recommend. More

by Whitespartan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe - service writer
Mar 08, 2026 -

LaFontaine Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2026

Made a appointment at 11:00 am to have my oil changed in my Ford F-150, told them I was waiting for it. Took over 3 hours, sorry, next time I will have to go to another dealership. More

by Joe Curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Delehanty
Mar 08, 2026 -

LaFontaine Ford Lincoln responded

Hi Joe, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, John McLellan, jmclellan@lafontaine.com.

March 03, 2026

Great customer service and beautiful dealership. Got me in quick and took care of everything I asked for. More

by srk878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Delehanty
Mar 06, 2026 -

LaFontaine Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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