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LaFontaine Ford Lincoln

Flushing, MI

4.5
140 Reviews

1510 East Pierson Road

Flushing, MI

48433

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Showing 140 reviews

April 16, 2026

Subpar service from the service person behind the counter. I had to call to find out if my vehicle was done. Gave me a hassle when I tried to get the military discount. Said it didn't apply to oil ch More

by Pmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Delehanty
April 08, 2026

Friendly and professional service writers. They were a little behind when I got there for my appointment, but finished when they said it would be. More

by dfallyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Craig
Apr 12, 2026 -

LaFontaine Ford Lincoln responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 06, 2026

When I bought my truck and warranty from them, I was supposed to get a rental car whenever they were doing warranty work. It feels like this dealership actively denies you a rental car. They kept my tru More

by Jack Enen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Delehanty
Apr 12, 2026 -

LaFontaine Ford Lincoln responded

Hello, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our Service Manager, John McLellan, jmclellan@lafontaine.com so we can make your experience a positive one.

April 04, 2026

Bryce was awsome to work with. Very informative and chill. I greatly appreciate the help ! More

by lemuelboggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Delehanty
Apr 07, 2026 -

LaFontaine Ford Lincoln responded

Hi, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

March 27, 2026

Defects identified at the time of buying the car has not been rectified even after 3 weeks of purchasing the car and continuously following up. Brad and Mike have been just giving response with no outcome. More

by keshavdamani12
Recommend Dealer
No
Employees Worked With
John Delehanty
Mar 30, 2026 -

LaFontaine Ford Lincoln responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager, Jon Bauer, jbauer@lafontaine.com when you have a chance. Thank you, and we look forward to hearing from you.

March 26, 2026

Repair quick to schedule, quickly done. Robert service rep very pleasant explained all. Really liked the tech text video when done. Brought my truck washed. Facility very nice. Great experi More

by Larryburns08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 30, 2026 -

LaFontaine Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Ford Grand Blanc! If you have any further questions, please don't hesitate to reach out!

March 26, 2026

Service was done professionally and completely. Vehicle was washed afterwards and communication during the process as world class! More

by Leonvr02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Stacy
Mar 30, 2026 -

LaFontaine Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 23, 2026

Thay don’t know what they doing is bad service I’m not going there anymore More

by Alawdy.fadel85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Delehanty
Mar 26, 2026 -

LaFontaine Ford Lincoln responded

Hi, thank you for taking the time to leave us your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our General Manager, Jon Bauer, jbauer@lafontaine.com.

March 12, 2026

Remote service. They arrived a little early (bonus). Came prepared for the work that was scheduled, completed the job successfully. Communicated was done. Great pers More

by Duane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Delehanty
Mar 15, 2026 -

LaFontaine Ford Lincoln responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2026

They did a great job on my car and kept me informed on everything that was done. More

by Maryirish24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Delehanty
Mar 13, 2026 -

LaFontaine Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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