Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
LaFontaine Ford Lincoln
Flushing, MI
184 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 184 reviews
July 25, 2026
This is our third Lincoln we have purchased from La Fontaine. The first two purchases from the Grand Rapids location were fantastic. This one not so much. We were not told that there was only one key Fontaine. The first two purchases from the Grand Rapids location were fantastic. This one not so much. We were not told that there was only one key until the car was delivered. When we asked the sales person about it, they quickly list their “I want to get a sale niceness “ and retired with a snarky reply that the car was heavily discounted. In addition, the car appeared to be a silver blue in the pictures-great! When we inquired about the color, the salesperson did not correct us and the car was actually silver. Little things I know, but when it is your THIRD purchase, one would think there would be more of an effort to inform the customer. Grand Blanc apparently doesn’t care about repeat customers. We are done with La Fontaine. More
by marybeaudry1964
Employees Worked With
John Delehanty
July 22, 2026
Very friendly and thorough service, but short handed the day of my appointment, so a long wait for an oil change. This dealership is customer focused with a very nice facility. day of my appointment, so a long wait for an oil change. This dealership is customer focused with a very nice facility. More
by krsmith.mi
Employees Worked With
Brandon
July 22, 2026
I made an appointment to bring my Maverick in for service. When they discovered a leak, they were able to provide a loaner vehicle and had my vehicle back to me the following day. I appreciated the h service. When they discovered a leak, they were able to provide a loaner vehicle and had my vehicle back to me the following day. I appreciated the help that the service department gave to me. More
by BF
Employees Worked With
Parker and Brandon.
July 11, 2026
I needed the front brakes replaced on my F-250 Super Duty pickup, as well as troubleshooting for a suspected transmission problem. My service advisor was Jessica Stacy, and she listened to my description of pickup, as well as troubleshooting for a suspected transmission problem. My service advisor was Jessica Stacy, and she listened to my description of the problem and took good notes to pass along to the technician team. She did a great job of keeping me updated on the troubleshooting, and I got answers more quickly than I expected. The parts were ordered, and repairs completed more quickly than I anticipated! I was very impressed by the professionalism and urgency exhibited by Jessica, and the other members of the service team I encountered. Thank you! More
by Mike
Employees Worked With
Jessica Stacy, John Delehanty
July 10, 2026
My service advisor took the sting out of getting service at a dealership! That, along with the shuttle service available, I felt well taken care of. at a dealership! That, along with the shuttle service available, I felt well taken care of. More
by beth.boehlke
Employees Worked With
Brandon Mcgaffigan
