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LaFontaine Ford Lincoln
Flushing, MI
189 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 189 reviews
August 01, 2026
I'm a proud owner of a 2026 F-150 Lariat, which was 14 months in coming. After being hit and rolling my 2013 F-150 in April 2025, I ordered a 2025 in May, 3 more F-150 orders later my F-150 finally can in months in coming. After being hit and rolling my 2013 F-150 in April 2025, I ordered a 2025 in May, 3 more F-150 orders later my F-150 finally can in. While many would blame the dealer, this was Fords fault and I can only thank LaFontaine for what they did to get me the truck I wanted. I appreciate what my three salespeople did for me for the 14 months I waited. Two left the dealership for other positions, but my thanks really goes to my sales manager Peter. He was there for me all the way and probably a few times wanted to run away when he saw me coming in. Two weeks in with my new truck and I'm veery happy with the truck and with LaFontaine Ford. A shout out to Gabe, my service manager, and I'll be seeing you as I bring my truck in for its normal maintenance. Again, my thanks to all a LaFontaine and I'll be spreading the word to those I know looking for a new vehicle. More
by SF
Employees Worked With
Peter LaFontaine
August 01, 2026
The dealer accommodated our request to expedite the paperwork, and we appreciated that. The salesperson was extremely helpful during the paperwork phase. On the negative side, the car had not been cle paperwork, and we appreciated that. The salesperson was extremely helpful during the paperwork phase. On the negative side, the car had not been cleaned at all when we picked it up. For a brand new car, it was unexpectedly dusty on the inside, and we had to request a sticky substance to be removed from the exterior in one spot. The last thing we thought was odd, having been through this process multiple times in the past, was that the sales associate did not check in with us after the purchase. Overall, we are happy with the vehicle we got. More
by Mlm
Employees Worked With
Shauna
July 28, 2026
Poor communication. My car waited at this location almost a month. I had to go up to the location to get answers about my car, just to find out the guy who was looking a My car waited at this location almost a month. I had to go up to the location to get answers about my car, just to find out the guy who was looking at it was on time off and the job didn’t know when he was coming back due to the loss of his grandma. I had to go up to the location to find this all out!!! The company was supposed to be calling me back multiple times, and failed to do so each time. Don’t recommend lafontaine on hill rd. More
by Laylaa.hasan2700
Employees Worked With
John Delehanty
July 25, 2026
This is our third Lincoln we have purchased from La Fontaine. The first two purchases from the Grand Rapids location were fantastic. This one not so much. We were not told that there was only one key Fontaine. The first two purchases from the Grand Rapids location were fantastic. This one not so much. We were not told that there was only one key until the car was delivered. When we asked the sales person about it, they quickly list their “I want to get a sale niceness “ and retired with a snarky reply that the car was heavily discounted. In addition, the car appeared to be a silver blue in the pictures-great! When we inquired about the color, the salesperson did not correct us and the car was actually silver. Little things I know, but when it is your THIRD purchase, one would think there would be more of an effort to inform the customer. Grand Blanc apparently doesn’t care about repeat customers. We are done with La Fontaine. More
by marybeaudry1964
Employees Worked With
John Delehanty
July 22, 2026
Very friendly and thorough service, but short handed the day of my appointment, so a long wait for an oil change. This dealership is customer focused with a very nice facility. day of my appointment, so a long wait for an oil change. This dealership is customer focused with a very nice facility. More
by krsmith.mi
Employees Worked With
Brandon
July 22, 2026
I made an appointment to bring my Maverick in for service. When they discovered a leak, they were able to provide a loaner vehicle and had my vehicle back to me the following day. I appreciated the h service. When they discovered a leak, they were able to provide a loaner vehicle and had my vehicle back to me the following day. I appreciated the help that the service department gave to me. More
by BF
Employees Worked With
Parker and Brandon.
