LaFontaine Ford
Flushing, MI
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Friendly and professional service writers. They were a little behind when I got there for my appointment, but finished when they said it would be. They were a little behind when I got there for my appointment, but finished when they said it would be. More
When I bought my truck and warranty from them, I was supposed to get a rental car whenever they were doing warranty work. It feels like this dealership actively denies you a rental car. They kept my tru supposed to get a rental car whenever they were doing warranty work. It feels like this dealership actively denies you a rental car. They kept my truck for over a week and would not give me a rental which forced me to put mile in the lease we got from them. Super unhappy with this dealership and will not be doing business with them again More
Defects identified at the time of buying the car has not been rectified even after 3 weeks of purchasing the car and continuously following up. Brad and Mike have been just giving response with no outcome. been rectified even after 3 weeks of purchasing the car and continuously following up. Brad and Mike have been just giving response with no outcome. Pathetic experience!! More
Repair quick to schedule, quickly done. Robert service rep very pleasant explained all. Really liked the tech text video when done. Brought my truck washed. Facility very nice. Great experi Robert service rep very pleasant explained all. Really liked the tech text video when done. Brought my truck washed. Facility very nice. Great experience! More
Remote service. They arrived a little early (bonus). Came prepared for the work that was scheduled, completed the job successfully. Communicated was done. Great pers They arrived a little early (bonus). Came prepared for the work that was scheduled, completed the job successfully. Communicated was done. Great personality Couldn’t ask for anything more. I would schedule service again! 2 vehicles- Ford Maverick and F150 More
Took my car in to get an. oil change. I have a free service agreement that took them some time to find which I found odd since I bought the car from this dealership. The wait w oil change. I have a free service agreement that took them some time to find which I found odd since I bought the car from this dealership. The wait was too long and they weren't able.tonwqsh my car because they claim a crack in the front of my car might catch in the wipers. It's not like the crack is gaping, so I call xx. More

