LaFontaine INFINITI Ann Arbor

TY our salesman was amazing, such a genuine person, he made the whole experience enjoyable. The finance guy was also great. I have been buying cats since 1988. And I have to say this was my favorite. made the whole experience enjoyable. The finance guy was also great. I have been buying cats since 1988. And I have to say this was my favorite. Thanks More

I had a great experience at LaFontaine Infiniti Ann Arbor. Jessica was a terrific salesperson and was very attentive. Matt worked hard to make the deal happen and Bryant made the financing smooth and e Arbor. Jessica was a terrific salesperson and was very attentive. Matt worked hard to make the deal happen and Bryant made the financing smooth and easy. His after sale follow-up was excellent. I highly recommend this dealership More

Omar was very knowledgeable, professional and communicated frequently while the vehicle was being serviced.The cost was also 50% less than the other place, same scope of work for a an InfinityQX8 communicated frequently while the vehicle was being serviced.The cost was also 50% less than the other place, same scope of work for a an InfinityQX80. Highly recommend LaFontaine of Ann Arbor. Great job and left my vehicle clean. More

Don't buy here, if you car need repairs, due to their faulty product. I'm being told they don't have loaners. Its been 4 days and they are alleging there is none. How is that at an entire dealership. Don faulty product. I'm being told they don't have loaners. Its been 4 days and they are alleging there is none. How is that at an entire dealership. Don't go here More

Terrible after sales. Never returns the calls or responds on the emails. I regret buying from here. Never returns the calls or responds on the emails. I regret buying from here. More

Dealership was nice and clean, good music and I was kept up on the progress. up on the progress. More

All was good except I was surprised that a luxury dealer did not wash my car. did not wash my car. More

Ryan,Chris and Josh made my car buying very pleasant and enjoyable. They answered every question and or concerns I had. Would not hesitate to buy another car from there. enjoyable. They answered every question and or concerns I had. Would not hesitate to buy another car from there. More

Lafontaine Infiniti has good selections and a very nice and capable staff. I worked with Eric Juzba, very nice man. He got me into the vehicle that I wanted with a reasonable deal. and capable staff. I worked with Eric Juzba, very nice man. He got me into the vehicle that I wanted with a reasonable deal. More

In dealing with the General Manager Jeremy and Supervisor Chris you would have thought we were their best friends when deciding to finalize the deal! However, we were told that the check for our trade in cou Chris you would have thought we were their best friends when deciding to finalize the deal! However, we were told that the check for our trade in couldn’t be issued before we left the dealership but were assured that it would be overnighted the next day. AFTER NEARLY FOUR WEEKS we were continuing to call them for the check. We heard all the excuses and apologies and were assured the check would be sent out! But rather take responsibility for their disorganization and miscommunication they threw “the girls in accounting” under the bus and blamed it on them. It was only after I threatened to call their corporate office to complain that they got the check out. Now imagine how they would have reacted if they were waiting for us to get them a check! I’ll be in the market for a new QX 80 next year but there is no way that I would buy a car from these guys and I recommend anyone else do the same. These guys are the proverbial “used car salesmen”! More