Laguna Niguel Hyundai

I love my Hyundai Santa Fe Sport Excellent Customer Service! It meant so much to me when Mo called to see how I was doing and how I was liking the car. No one has every done that for Excellent Customer Service! It meant so much to me when Mo called to see how I was doing and how I was liking the car. No one has every done that for me before. It shows that this dealership cares for you as a person and not just the dollar sign. I was very comfortable with the pricing and the package that Hyundai offers while still staying within my budget. I couldnt thank this team enough! More

Great service I got great service and was treated professionally. I will come back when my wife is ready to buy a new car. I will also tell my friends about the dea I got great service and was treated professionally. I will come back when my wife is ready to buy a new car. I will also tell my friends about the dealership. More

Allen Hyundai Very cordial staff My salesman was pleasant and not aggressive He was easy to deal with and knew his vehicles The financial officer explained the lea Very cordial staff My salesman was pleasant and not aggressive He was easy to deal with and knew his vehicles The financial officer explained the lease thoroughly More

Review The best experience I have had at a dealership, ever. I would recommend to anyone looking for a new/used car. Honest, friendly and a family company. The best experience I have had at a dealership, ever. I would recommend to anyone looking for a new/used car. Honest, friendly and a family company. More

Happy customer! This was hands down the best car buying experience I've ever had! I have and will continue to refer people to the Allen dealership. This was hands down the best car buying experience I've ever had! I have and will continue to refer people to the Allen dealership. More

Knowledgeable and professional staff. Our salesperson Aldo Baglioni treated us very well and answered all our questions. Alex Marouf was also personable and professional leaving us comfor Our salesperson Aldo Baglioni treated us very well and answered all our questions. Alex Marouf was also personable and professional leaving us comfortable that the financing paperwork was correct. This was our second great experience with this dealership. More

Purcase of Third Hyundai vehicle This was the second purchase of a Hyundai vehicle from the Allen Dealership, and Chris Baker; Salesperson. I trust Chris to be honest and Trustworth This was the second purchase of a Hyundai vehicle from the Allen Dealership, and Chris Baker; Salesperson. I trust Chris to be honest and Trustworthy and would purchase a vehicle from him again. More

Worst experience ever buying a car. My family traded in car. The car we traded in ended up being impounded by the OC sheriff then repossessed by the finance company. Now we have a lawye My family traded in car. The car we traded in ended up being impounded by the OC sheriff then repossessed by the finance company. Now we have a lawyer and have to pursue the matter legally. I will never recommend this dealer and will warn others to stay clear. Horrible! More

Thank you Chris I actually was just going into the dealership to look at the Hyundai selection and walked out with a new car. Chris Baker was so accommodating and l I actually was just going into the dealership to look at the Hyundai selection and walked out with a new car. Chris Baker was so accommodating and listened to my needs and found me a great Sonata that day..which matched all of the specifications that I had on my selection list. It was pouring rain that day and he went out of his way to make sure that everything from my initial consultation, test drive and to the completion of the final paperwork went very smoothly...even though he got soaked in the process. Chris negotiated a great deal and I am loving my new car! Thanks again Chris- I look forward to sending you more customers..... More

I felt valued and not just another dollar. My husband and I went to Allen Hyundai to look at their SUV s. Aaron Vega welcomed us with a friendly smile. We explained the reason for our visit and My husband and I went to Allen Hyundai to look at their SUV s. Aaron Vega welcomed us with a friendly smile. We explained the reason for our visit and that we were not buying that day. At other dealerships we have experienced the very pushy type of sales person that does not listen and tries everything to make a sale that day, or the sales person that once hears that we are not buying today they just walk away and wont help at all. Aaron stayed and answered any questions we had. He gave us his undivided attention and showed us each model of SUV that Hyundai had to offer. The test drive was great. He offered us a route to drive as well as the option of us making our own test drive route. Aaron was very knowledgeable about Hyundai vehicles. He broke everything down so we could understand all the great features Hyundai had to offer. When we left, he gave us his card, thanked us for stopping by, and told us if we have any questions to give him a call. The next day he gave us a call and thanked us once again for stopping by and reminded us that if we needed anything he would be happy to help. A couple days latter I went back to the dealership, this time with my daughter. It was raining and cold. He was happy to get wet from the rain to show my daughter the car we were interested the most in. A few days later I called him up and told him that we wanted to buy the SUV. We found the one that suited my needs and desires. I filled out the credit app online thru their website. Everything was set for me to go down the next day, view the car once more to make sure that was the perfect car, and sign paperwork. I got extremely ill during that night and was unable to go to the dealership the next day. A couple days later I went in. He asked how I was feeling. He had already pulled the car and placed a sold sign on it even though we had not signed paperwork. As a typical woman, I wanted to look at another color to be sure we were getting the right color. He grabbed the other color and drove it next to the original color. He gave me all the time I needed to go back and forth deciding the color. I finally made my decision. He had Juan Arellano come over and explain all my options on financing and rebates. Juan took his time to make sure that I understood everything and that I was completely satisfied and comfortable with my decision. As Juan was processing everything, Aaron took me out to the car and went over all the features once again. Showed me how everything worked. After I was done, I met with Alex Marouf to sign all the paperwork. He explained every paper I was signing, answered all my questions, and never once rushed me through the process. Once everything was done and finalized, I was driving away in My new 2017 Santa Fe Sport! A few days went by, I received an email from Aaron thanking me for my purchase. Once again said he would be there to answer any questions I may have about my new car. He even invited me to come down to the dealership and he would show me how to work the features if I needed help. In the end, Allen Hyundai did a great job. The staff I dealt with gave us excellent service from start to finish and still providing excellent customer service, never once did I feel pushed to buy or rushed through the process. I have never felt so valued as a customer before. Aaron and his colleges earned us a customers for life. Thank you for making everything so easy. Andi and Scott More