Laguna Niguel Hyundai
Laguna Niguel, CA
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Thank you Chris I actually was just going into the dealership to look at the Hyundai selection and walked out with a new car. Chris Baker was so accommodating and l I actually was just going into the dealership to look at the Hyundai selection and walked out with a new car. Chris Baker was so accommodating and listened to my needs and found me a great Sonata that day..which matched all of the specifications that I had on my selection list. It was pouring rain that day and he went out of his way to make sure that everything from my initial consultation, test drive and to the completion of the final paperwork went very smoothly...even though he got soaked in the process. Chris negotiated a great deal and I am loving my new car! Thanks again Chris- I look forward to sending you more customers..... More
I felt valued and not just another dollar. My husband and I went to Allen Hyundai to look at their SUV s. Aaron Vega welcomed us with a friendly smile. We explained the reason for our visit and My husband and I went to Allen Hyundai to look at their SUV s. Aaron Vega welcomed us with a friendly smile. We explained the reason for our visit and that we were not buying that day. At other dealerships we have experienced the very pushy type of sales person that does not listen and tries everything to make a sale that day, or the sales person that once hears that we are not buying today they just walk away and wont help at all. Aaron stayed and answered any questions we had. He gave us his undivided attention and showed us each model of SUV that Hyundai had to offer. The test drive was great. He offered us a route to drive as well as the option of us making our own test drive route. Aaron was very knowledgeable about Hyundai vehicles. He broke everything down so we could understand all the great features Hyundai had to offer. When we left, he gave us his card, thanked us for stopping by, and told us if we have any questions to give him a call. The next day he gave us a call and thanked us once again for stopping by and reminded us that if we needed anything he would be happy to help. A couple days latter I went back to the dealership, this time with my daughter. It was raining and cold. He was happy to get wet from the rain to show my daughter the car we were interested the most in. A few days later I called him up and told him that we wanted to buy the SUV. We found the one that suited my needs and desires. I filled out the credit app online thru their website. Everything was set for me to go down the next day, view the car once more to make sure that was the perfect car, and sign paperwork. I got extremely ill during that night and was unable to go to the dealership the next day. A couple days later I went in. He asked how I was feeling. He had already pulled the car and placed a sold sign on it even though we had not signed paperwork. As a typical woman, I wanted to look at another color to be sure we were getting the right color. He grabbed the other color and drove it next to the original color. He gave me all the time I needed to go back and forth deciding the color. I finally made my decision. He had Juan Arellano come over and explain all my options on financing and rebates. Juan took his time to make sure that I understood everything and that I was completely satisfied and comfortable with my decision. As Juan was processing everything, Aaron took me out to the car and went over all the features once again. Showed me how everything worked. After I was done, I met with Alex Marouf to sign all the paperwork. He explained every paper I was signing, answered all my questions, and never once rushed me through the process. Once everything was done and finalized, I was driving away in My new 2017 Santa Fe Sport! A few days went by, I received an email from Aaron thanking me for my purchase. Once again said he would be there to answer any questions I may have about my new car. He even invited me to come down to the dealership and he would show me how to work the features if I needed help. In the end, Allen Hyundai did a great job. The staff I dealt with gave us excellent service from start to finish and still providing excellent customer service, never once did I feel pushed to buy or rushed through the process. I have never felt so valued as a customer before. Aaron and his colleges earned us a customers for life. Thank you for making everything so easy. Andi and Scott More
allen Genesis I was in and out as I requested. A little too long in the finance department for my liking but the man has to do his job. Will recommend Allen to othe I was in and out as I requested. A little too long in the finance department for my liking but the man has to do his job. Will recommend Allen to others. More
Hyundai Tucson Overall, our experience at Allen Hyundai was good. We came in knowing the vehicle we wanted to purchase, and the sales associate did a great job at wa Overall, our experience at Allen Hyundai was good. We came in knowing the vehicle we wanted to purchase, and the sales associate did a great job at walking us through the process. There was a long wait time, as this is expected at car dealerships, but overall things went well. More
TOOK TOO LONG TO MEET WITH CAMERON The delay between getting the price from Breck and meeting with Chris was far too long as we had to wait for a long time to meet with Cameron. The delay between getting the price from Breck and meeting with Chris was far too long as we had to wait for a long time to meet with Cameron. More
Awesome! Great and so was Cameron!! Alex went above and beyond to take care of me and Cameron made sure that I was well aware of all the documents that were ne Great and so was Cameron!! Alex went above and beyond to take care of me and Cameron made sure that I was well aware of all the documents that were needed to finished the purchase because the difference between California and Nevada DMV policies. More
Great experience ! Great experience at Allen Hyundai. They made the process very easy and painless. I'd recommend this dealership for anyone looking to buy a Hyundai bra Great experience at Allen Hyundai. They made the process very easy and painless. I'd recommend this dealership for anyone looking to buy a Hyundai brand car. More
Easy negotiations We mostly negotiated by phone/email, got the price I am happy with. Car is great!! Would return for future purchases. Quick and easy process. Filler w We mostly negotiated by phone/email, got the price I am happy with. Car is great!! Would return for future purchases. Quick and easy process. Filler word for review. More
Great The staff were so nice and accommodating They even allowed my little girl to play in the showroom vehicles. They were very professional. I enjoyed th The staff were so nice and accommodating They even allowed my little girl to play in the showroom vehicles. They were very professional. I enjoyed the experience More
Experience buying a new Hyundai Santa Fe Excellent service, had a pleasant experience with buying a new Hyundai Santa Fe. Chris was wonderful and guided us through the entire process includin Excellent service, had a pleasant experience with buying a new Hyundai Santa Fe. Chris was wonderful and guided us through the entire process including following up. More



