
Laguna Niguel Hyundai
Laguna Niguel, CA
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The expirence was very professional, quick, and my appointment was on time. Alex, my service representative was very organized, polite and his follow up was great. appointment was on time. Alex, my service representative was very organized, polite and his follow up was great. More
Scott in service is top notch. Kudos to Angel and Alex as well. The entire environment has been 2nd to none since I bought the car one year ago. Way to go guys! well. The entire environment has been 2nd to none since I bought the car one year ago. Way to go guys! More
I had a mixed experience with this dealership. I am giving a reluctant "yes" on the recommendation. If they fix some (simple) problems, I think it would be a better experience for someone coming in to giving a reluctant "yes" on the recommendation. If they fix some (simple) problems, I think it would be a better experience for someone coming in to drop tens of thousands in $. First, although I made an appointment, the car was not ready when I arrived; moreover, the salesman with whom I made the appointment did not arrive for 25 minutes. Otherwise, the staff was mostly courteous and friendly. More
Who is the owner of this dealership in Laguna Niguel? Do they really believe this is how customers to be treated. ...only the Owner please. We do want to purchase but not from the staff represent you Lyne they really believe this is how customers to be treated. ...only the Owner please. We do want to purchase but not from the staff represent you Lynette More
They are the worse dealer I have been to wouldn't even look at my trade and the sales manager didn't seem to care if I was interested in buying look at my trade and the sales manager didn't seem to care if I was interested in buying More
I made an appointment with Mike to see the car, they didn’t prepare the car for me, the battery was dead and they couldn’t even open the doors. they asked me to come on the next day. Before I left I onl didn’t prepare the car for me, the battery was dead and they couldn’t even open the doors. they asked me to come on the next day. Before I left I only asked if the price is negotiable, and the answer I got was “ ma’am, You can sign A finance or you can go”, So I left. I will never recommend them to anyone!!! More
Absolutely a nightmare to deal with. We negotiated a contract to lease and then 3 months later they try to submit a new contract with fraudulent terms & signatures. They won't last long in business comm contract to lease and then 3 months later they try to submit a new contract with fraudulent terms & signatures. They won't last long in business committing FRAUD. We have all documents in hand, so hopefully their GM will step up and fire their staff for committing fraud and contact us to correct this discrepancy ASAP to avoid further legal problems. RUN FROM THIS DEALER & NEW MANAGEMENT..TOTAL FRAUDS! More