Laguna Niguel Hyundai

No pressure Everyone at this dealership was a pleasure to work with, and our salesman was patient while I took forever to make a decision. I never once felt press Everyone at this dealership was a pleasure to work with, and our salesman was patient while I took forever to make a decision. I never once felt pressured by anyone. More

How many chances do they need to get it right? Where do I begin......I have gone to Allen Hyundai a total of five times within a little over a year. Three out of the five times were for "re-do's" b Where do I begin......I have gone to Allen Hyundai a total of five times within a little over a year. Three out of the five times were for "re-do's" because of poor workmanship, not having the correct part or simply a human error of the service advisors. The list of screw ups are quite extensive from improper installation of my entire dashboard, promising loaners that magically were not available the day of service, sending coupons at one price and charging another, recommending unnecessary oil changes at 3,000 miles (Factory is 7,500), leaving garbage and dirt in my vehicle along with scratches. I've reported my displeasure every time with either a service advisor and/or the service manager only to get excuses of having new service advisors, construction taking place, manufacturers fault not the dealerships. Please save yourself the time and stress involved and take your vehicle somewhere else. More

Best Car Buying Experience I was dreading going through the trials & tribulations of purchasing a new car. But my old car was starting to fall apart so I had no choice. My bes I was dreading going through the trials & tribulations of purchasing a new car. But my old car was starting to fall apart so I had no choice. My best friend had just purchased a Tucson from Allen & she highly recommended them, specifically Anthony Robinson. So I took a chance & went for it. I have to say it was one of the easiest car buying experiences I've had so far. I was very pleased with how helpful & knowledgeable my sales rep was. And I'm super excited about my new 2017 Elantra. Thanks Hyundai. More

Hyundai Very friendly and thorough but spent too much time at dealer.... Almost 6 hours. Great staff and pleasant, just not as quick as it should have been. Very friendly and thorough but spent too much time at dealer.... Almost 6 hours. Great staff and pleasant, just not as quick as it should have been. More

Service Really good experience all around. Doug was very friendly and super nice Couldn't have asked for better service and never felt pressure to buy a car Really good experience all around. Doug was very friendly and super nice Couldn't have asked for better service and never felt pressure to buy a car More

Something I couldn't believe After visiting many dealerships or doing online applications and they tell you to come in because they can help you. When you get their you continue t After visiting many dealerships or doing online applications and they tell you to come in because they can help you. When you get their you continue to hear them tell you the same story just like the rest. Your car has a lot of negative equity so try back in 6months to a year. When I came to Allen Hyundai and I spoke with Kelley she made me believe. This is when everything changed right in front of my eyes. They were able to take my trade in with the negative equity and get me in a car that I could truly afford. It wasn't something that I was looking at when I got there but it's a start to help me so I can rebuild my credit and get back on my feet. So I wanted to say thank you very much Kelley, John and everyone at Allen Hyundai for giving me a second chance. I will be back and sending my family and friends. More

Cris Baker------THE ALL TIME BEST Cris Baker made my transaction so very easy. Professional, competent, helpful, attentive, friendly and follow-up has been sincere. So happy with my pu Cris Baker made my transaction so very easy. Professional, competent, helpful, attentive, friendly and follow-up has been sincere. So happy with my purchase and I got a great price. More

Excellent! Jozik was absolutely the greatest! He helped me immensely! He deserves a raise. :-) the atmosphere was good very nice people. And helped me with my ne Jozik was absolutely the greatest! He helped me immensely! He deserves a raise. :-) the atmosphere was good very nice people. And helped me with my needs. More

Extraordinary Experience This is the second lease experience I have had with Doug Lincoln. He provides an extraordinary customer service experience in my opinion. He went ab This is the second lease experience I have had with Doug Lincoln. He provides an extraordinary customer service experience in my opinion. He went above and beyond to accommodate my difficult circumstances to get me out from underneath the burden of my old vehicle and into a safe, dependable vehicle that was affordable with my budget. I decided against the original car I had chosen when I arrived, as I was not 100% and he gave me the freedom to explore other options with a friendly attitude. His goal was to get me into the right vehicle that I was completely satisfied with. The great part about it is, it was not a long, drawn out process to find the right vehicle for me. I could go on and on about my experience with him and have already recommend two of my friends to come in and meet with him. IF YOU NEED A NEW CAR...GO SEE DOUG !!! Thanks again !!! More

Car Buying Was a great place to buy a car was a great experience overall would do it again give me a fair price for my car and give me a fair price for their ca Was a great place to buy a car was a great experience overall would do it again give me a fair price for my car and give me a fair price for their car More