Laird Noller Hyundai Topeka

Personable service Nice variety of coffee selection in their coffee machine and easy to make your own. They also have bottled water while you wait as well. Waiting area Nice variety of coffee selection in their coffee machine and easy to make your own. They also have bottled water while you wait as well. Waiting area has decent sitting chairs. More

Service and repair satisfaction Easy to schedule service appointments on their website. Always up front about things they find without pressuring you to make unnecessary repairs. Nic Easy to schedule service appointments on their website. Always up front about things they find without pressuring you to make unnecessary repairs. Nice waiting area as well More

Unhappy My wife and I bought our first Hyundai in 2008. It has never seen the inside of any shop other than yours. We bought our second Hyundai in 2011 and th My wife and I bought our first Hyundai in 2008. It has never seen the inside of any shop other than yours. We bought our second Hyundai in 2011 and the same it true for it. In the beginning it was a joy to have our service work performed in your your shop. The costumer service was excellent as was the quality of service. I find it sad that I can no longer say that. My last visit was just about as bad as I'll let it get. I took our Santa Fe in for an oil change and to have both low beam headlight bulbs replaced. When I picked it up the next morning it wouldn't start. It seems they had left the headlights on over night. Once they got it started hey told me the battery need replaced and yet the next day we left for Houston and haven't had a bit of trouble with the battery since the service visit. Also, for the first time in 10 years on the drive home from the shop, as the engine warmed up the overpowering smell of oil spilled on the engine was apparent. This lasted for several days. To say I am becoming disillusioned with your shop is an understatement. It has been disheartening to watch a great shop with great folks go so far down hill. More

Fast and economical Great, fast and economical service given by experienced personnel. This has been my experience over the last 15 years that I have been using this comp Great, fast and economical service given by experienced personnel. This has been my experience over the last 15 years that I have been using this company for all of the service to this car More

Oil change and change out several filters The technician was very thorough and willing to take time to explain the reason for the need. I appreciated the personal touch of an explanation. The technician was very thorough and willing to take time to explain the reason for the need. I appreciated the personal touch of an explanation. More

Friendly personnel I always find the service personnel to be friendly and helpful. The shuttle service to and from work is also very nice. They are always polite and pr I always find the service personnel to be friendly and helpful. The shuttle service to and from work is also very nice. They are always polite and prompt. More

Prompt, friendly Service did service as was scheduled a few days earlier. Service writer was friendly and thorough. Waiting area is very good, with coffee and reading Service did service as was scheduled a few days earlier. Service writer was friendly and thorough. Waiting area is very good, with coffee and reading materials. More

Past experience I haven’t used the service center since sold my Santa Fe in 2014. Had no problems before that time. Usually very efficient. Done when promised I haven’t used the service center since sold my Santa Fe in 2014. Had no problems before that time. Usually very efficient. Done when promised More

Best customer service I've ever recieved Very friendly and straight forward... I recommend Garrett and Laird Noller to everyone . Best carlot experience I've had. The people in the service de Very friendly and straight forward... I recommend Garrett and Laird Noller to everyone . Best carlot experience I've had. The people in the service department were awesome. More

Considerate and highly professional service My starter went out for the third time in a year. The service representatives installed a new starter and consistently provided information on progres My starter went out for the third time in a year. The service representatives installed a new starter and consistently provided information on progress during the service period. They were extremely considerate and supportive. More