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Laird Noller Hyundai Topeka
Topeka, KS
358 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 358 reviews
September 21, 2018
Service and business office Service good. Very helpful to have courtesy car to give rides home while vehicle being worked on then picked up when vehicle ready. Business manage Service good. Very helpful to have courtesy car to give rides home while vehicle being worked on then picked up when vehicle ready. Business manager very helpful with extended warranties More
by Jeannie
Verified CustomerEmployees Worked With
jonathan frederick, Jordan McGillis
September 20, 2018
Pre made appt. took 3 hours for a 1 hour job. Made a while you wait warranty oil change appt. Arrived 10 minuets prior & checked in and they had me in their system. I advised service rep I woul Made a while you wait warranty oil change appt. Arrived 10 minuets prior & checked in and they had me in their system. I advised service rep I would run a few errands rather than wait in customer lounge. Left phone # for contact requesting a call when it was done. 1 hour and 45 minutes later I called to see if there was a delay. It wasn’t even being worked on yet. I discussed the delay problem with service advisor who said order was changed to a walk in. I told him I had an appointment and that’s why I made it, to avoid delays. After telling him I had to have the car back by 1:30pm as I was leaving for an out of town medical appointment. He said he would see what he could do. I received a call about an hour later that it was done. Over 3 hours waiting for a 1 hour job. ALSO: no prices are displayed and when I was presented a bill, I was shocked it was over $10.00 + higher than the previous oil change. There was little remorse offered on the whole business deal. I also found that my car was parked the furthest distance from service possible. There were many spaces nearer the office. Since I am handicapped, all the previous times my car was parked very close to the office. Up until this problem, I had been very satisfied. Now however, I’m not sure I will return again ! More
by DOUGEFUNK50
Employees Worked With
John Keagy
September 19, 2018
Always great!! My experience with Laird Noller Lincoln Mazda Hyundai is always excellent! I bought my first Hyundai Santa Fe in 2001 and bought my latest one in 201 My experience with Laird Noller Lincoln Mazda Hyundai is always excellent! I bought my first Hyundai Santa Fe in 2001 and bought my latest one in 2013. I'll always own a Santa Fe. If I've ever needed anything, Laird Noller Hyundai has always taken care of my needs with professional, courteous, service. Usually, I wait while my Santa Fe is being serviced, and I never have to wait more than an hour! Great service!! More
by LYNPO1016
Employees Worked With
jonathan frederick, Leann Hodge
September 19, 2018
Wonderful Service!!! In and out to get a new sway bar on my Hyundai Sanota. I pulled in at 9am and was out by 10:30am ready to roll on! Can’t ask for more than that 😁 Tha In and out to get a new sway bar on my Hyundai Sanota. I pulled in at 9am and was out by 10:30am ready to roll on! Can’t ask for more than that 😁 Thank You Raymond and to the excellent suspension technician. Enjoyed driving a new Tucson while I waited! Appreciate All More
by Sparkling Ruby
Employees Worked With
Raymond, Howard Cherry
September 19, 2018
More expensive than what I seleced If I hadn't been told I needed a service that I later found out I did not need, this would be a stellar review. If I hadn't been told I needed a service that I later found out I did not need, this would be a stellar review. More
by aeh0427
Employees Worked With
I didn't catch the name.
September 17, 2018
Fast and accurate They did miss that I had a warranty but was reimbursed The service was completed fast and they sent somebody to pick me up at home. They were very They did miss that I had a warranty but was reimbursed The service was completed fast and they sent somebody to pick me up at home. They were very apologetic about missing that the car was under warranty More
by janc
Employees Worked With
“Rickey”, Nick Harper
September 14, 2018
Great service! Our salesman (Garrett) was great, he explained all the features in every car we drove and helped us in every way he could. The finance guy (Nick) mad Our salesman (Garrett) was great, he explained all the features in every car we drove and helped us in every way he could. The finance guy (Nick) made everything quick and painless and worked to get me the best interest rate. I absolutely love my SUV it works great for my families and our needs. Great customer service all the way through our process. Everyone was very friendly. More
by daatjohns
Employees Worked With
Nick with finance didn't know last name. , Garrett Chaffin
September 11, 2018
Steering column replaced Jon Frederick helped me get my steering problems fixed when two other people said there was nothing wrong with the car. Jon showed great professiona Jon Frederick helped me get my steering problems fixed when two other people said there was nothing wrong with the car. Jon showed great professionalism. More
by KEVINGWADSWORTH0101
Employees Worked With
jonathan frederick
September 11, 2018
It was great!!! It was a great experience!!! I would more than let everyone know that I had a tremendous experience at laird Nollor. It was just about an hour from s It was a great experience!!! I would more than let everyone know that I had a tremendous experience at laird Nollor. It was just about an hour from start to finish. Overall tremendous job More
by Shilde0525
Employees Worked With
Joseph Miller
December 27, 2017
New Car Great staff, service department. Just bought a new car and Howard was great to work with. This is my third vehicle from Noller and very pleased with t Great staff, service department. Just bought a new car and Howard was great to work with. This is my third vehicle from Noller and very pleased with the dealer. More
by paulinman11
Employees Worked With
Howard Cherry
