
Laird Noller Hyundai Topeka
Topeka, KS
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New lifetime customer, thank you Tim! This was our first experience purchasing a new vehicle. We had an expectation and that was met and exceeded beyond our imaginable dreams. Tim and the This was our first experience purchasing a new vehicle. We had an expectation and that was met and exceeded beyond our imaginable dreams. Tim and the entire staff at Noller Lincoln Mazda Hyundai were understanding of our needs and questions. We walked in having an idea of what we wanted and what price point we wanted to stay around and Tim made it happen. Tim not only made our new car dreams a reality, he continues to check in on us to make sure that the car is still meeting our needs and expectations, not to sell us a new car but to ensure our car is meeting the quality standards set by himself and his team. We're overwhemed with joy and excitement. We hope to send all of our family and friends to him/them so they may experience the same customer service and innovative technologies as we have. More
Tim is wonderful. We've bought a car from Tim each of the last three years and have always found him to be extremely helpful and friendly. Even this time when my hus We've bought a car from Tim each of the last three years and have always found him to be extremely helpful and friendly. Even this time when my husband wasn't sure what he was looking for, Tim knew exactly what he would want. Thank you Tim. More
Tim was awesome! We have purchased several vehicles from this dealership over the past 40 years. We have always been pleased with the experience including their Servi We have purchased several vehicles from this dealership over the past 40 years. We have always been pleased with the experience including their Service Department and Dwayne Juhnke. We returned this past Saturday, "just shopping", and left with a new Mazda CX-5. Tim Mallams met us as we were getting out of our vehicle and pleasantly asked if we here being helped. He then helped us narrow our search, located a vehicle fitting that description and brought it to us, due to my mobility issues! After driving the Mazda, we then compared Ford and Hyundai SUVs. Tim made this process so easy helping us compare the pros and cons of each vehicle! Tim treated us with respect, as did all of the employees we encountered, brought us lunch, and allowed us to watch the Wildcats beat the Horns will we were waiting to close the deal! We could not be happier! More
Great customer service!!! I told Tim what I wanted and how much I was looking to spend. He called me to test drive a car that not only met, but exceeded my expectations. I was I told Tim what I wanted and how much I was looking to spend. He called me to test drive a car that not only met, but exceeded my expectations. I was very nervous buying my first car but Tim put my mind at ease with a friendly no pressure approach. He has continued to help with the service and care of my vehicle. When someone mentions to me that they are looking for a car I won't hesitate to recommend that they go see Tim Mallams. More
Horible ( edited and have better opinion) I took my 2010 Elantra in because of a recall. I was treated like I was a total idiot because I had not used them for maintaince. I was told when and I took my 2010 Elantra in because of a recall. I was treated like I was a total idiot because I had not used them for maintaince. I was told when and where I drive my car and told they were putting me on there maintaince schedule. I was treated like I was a two year old. And the worst of it was I was sitting in the waiting room and was screamed at in front of a whole room of people. I will NEVER go back. I have since talked to the manager and he made it right with me. I now recommended this dealer. More
Joe was great! Our experience with this dealership was about as easy as it could be. We were so lucky to get Joe as our salesman! I will be happy to recommend him Our experience with this dealership was about as easy as it could be. We were so lucky to get Joe as our salesman! I will be happy to recommend him to friends. More
Great car buying expierence Ron Bozarth went above and beyond to make sure that I got the car that I wanted with all the options. Howard Cherry was great at explaining all the o Ron Bozarth went above and beyond to make sure that I got the car that I wanted with all the options. Howard Cherry was great at explaining all the options and how to use them and Scott Norton made sure that the process went smoothly on the finance end. This was truly the easiest car buying experience that I have had. Everyone was very friendly and took time to listen to what I wanted and made sure it happened. More
Great experience, will do business with again I work in sales, and dread car buying. I've driven my last vehicle for 13 years I dislike it so much! Tim was very knowledgeable about all the brand I work in sales, and dread car buying. I've driven my last vehicle for 13 years I dislike it so much! Tim was very knowledgeable about all the brands Noller carries, helped me to compare and contrast across the brands and models, and helped me to locate precisely the vehicle I was looking for without a lot of pressure, hassle, or making me feel like I owed him something. Other dealerships claimed to be there for me, but with other sales folks, when I documented all my questions, none of them got answered -- literally. One dealership in town responded to my questions with a one line email that "when you're ready we're here for you". Uhhh, yeah. Tim was on the ball, got the questions I had answered, didn't try to upsell me beyond what I was looking for (while still making all the options known), respected the research I had already done, and helped me get into a car that fits what I was looking for; even though it was slightly different than my notions walking in, and we spent slightly more than I had anticipated I didn't feel like I'd been pushed into it the decision. Tim made me comfortable that no matter what choice I'd made he would help me get the most for what I was spending. What was especially nice to me is that while I went in thinking I'd decided on the Mazda CX-5, I wanted to compare to the Ford Escape, and Tim was able and willing to show me the Ford. I didn't have to get handed over to someone else, and he knew as much about the Escape as he did the CX-5, which is more than I can say for his competitors in the market, several of whom I knew more about the vehicle I test drove than they did. #1 rule of selling -- know your product!!! I haven't had an opportunity yet to see how the service at the dealership is, but I"m confident that if I have any issues, Tim will step in and make sure my issues are addressed to my satisfaction. I will definitely start my next car buying experience by calling Tim. More
Excellent customer service My experiences are always 100% great. I'm given estimates before any extra work is done, While they suggest extra services relative to what's good for My experiences are always 100% great. I'm given estimates before any extra work is done, While they suggest extra services relative to what's good for my car, there's no pressure to upgrade services, I'm female and I'm always treated with respect. More
Ford Fusion The reason why this rating is so good is because of the hard work of the salesman. Tim Mallams did an excellent job at listening to me on what I wante The reason why this rating is so good is because of the hard work of the salesman. Tim Mallams did an excellent job at listening to me on what I wanted and what I was willing to pay. He then found me a vehicle that satisfied both without all the salesman BS. This great rating is a reflection of Tim's personal attention to giving great customer service. I would recommend this salesman no matter what dealership he worked at. More