
Laird Noller Hyundai Topeka
Topeka, KS
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Finish new car delivery There was a misunderstanding between Garrett to myself about who is supposed to call who to the finish up of delivery of my new car. There was a sc There was a misunderstanding between Garrett to myself about who is supposed to call who to the finish up of delivery of my new car. There was a scratch on the hood and it was fixed. I would have liked to get more money on my Mazda 3 trade, l took good care of it. Joe helped out as well. More
A Professional Service Department What a relief to find a find a professional service department that cares about the customer and not just the upsell. Service was fast and the staff What a relief to find a find a professional service department that cares about the customer and not just the upsell. Service was fast and the staff was knowledgeable. Was greeted with a smile and a conversation versa a lost stare and feeling I was interrupting their time. Will continue to bring my service back. More
Good. Eventually. Service tech was very nice, but when I came to pick up my car after having a recall fixed, the radio was no longer working properly, so I had to be ta Service tech was very nice, but when I came to pick up my car after having a recall fixed, the radio was no longer working properly, so I had to be taken back to my office (again) and picked up later, which was a hassle. The problem was ultimately fixed at no charge, and the courtesy shuttle driver was very kind and on time. I just didn’t appreciate the hassle of wasting my lunch break to have to leave it there again. To clarify, I’ve never had any issues with the sales department and would recommend several sales people who work there. As far as the service department goes, courtesy and kindness are appreciated, but doing a thorough job the first time is very important to busy people. More
Lights not working My daughter’s car had several lights that were not working. We had them checked and replaced no problem. Very thorough, helpful , fast and friendly. My daughter’s car had several lights that were not working. We had them checked and replaced no problem. Very thorough, helpful , fast and friendly. More
Service was quick and reps. Were friendly and helpful. Very satisfied with service. Would not hesitate to use service again. Service was completed in a timely manner and reps. Were polite and very helpfu Very satisfied with service. Would not hesitate to use service again. Service was completed in a timely manner and reps. Were polite and very helpful. More
Oil leak due to oil plug/gasket. I believe The repairs should have been done at the next oil change which would have saved me the cost of an early oil change expense. I believe The repairs should have been done at the next oil change which would have saved me the cost of an early oil change expense. More
New Engine Under Warranty Service Manager John and his staff were phenomenal! I had a bad experience with Kyle at the Lawrence dealership and John and his staff more than made Service Manager John and his staff were phenomenal! I had a bad experience with Kyle at the Lawrence dealership and John and his staff more than made up for it! Thanks all! More
Oil and filters and rotation of tires. Regular check up! As always professional, friendly, and knowledgeable in every way! This dealership is excellent all around! I always recommend this dealership to oth As always professional, friendly, and knowledgeable in every way! This dealership is excellent all around! I always recommend this dealership to others! Great crew of teamwork is easily seen. n! More
Airbag recall Polite staff and they did the work in a reasonable amount of time. Gave me a ride to YWCA so I got my workout done at the same time too. It all went Polite staff and they did the work in a reasonable amount of time. Gave me a ride to YWCA so I got my workout done at the same time too. It all went great and I'm happy!! More
very good I like the service they gave and in a timely matter.I always had a pleasant experience when I come to Laird Noller Lincoln Mazda Hyundai.I will recomm I like the service they gave and in a timely matter.I always had a pleasant experience when I come to Laird Noller Lincoln Mazda Hyundai.I will recommend your service center to anyone. More