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Laird Noller Hyundai

Lawrence, KS

4.4
319 Reviews
Laird Noller Lawrence Hyundai, is a part of the Noller Auto Group, which has been serving Eastern Kansas for over 60 years! We have a HUGE Hyundai inventory and a strong and committed sales staff with many years of experience satisfying our customers’ needs. Our goal is to make the buying process quick and easy! We are committed to customer service, which is why we have been in business over 60 years and plan to continue for many more years. We will also beat any offer from another dealership, plus we have a better warranty. With our extended powertrain warranty of 7 years/100,000 miles, you can have peace of mind with your new vehicle! We also have an extensive pre-owned inventory to choose from. We also include a 5-day exchange policy and a powertrain warranty on all of our pre-owned vehicles. We have you covered no matter what! Plus, our certified service advisors and technicians have had thousands of hours of training and certifications. We will keep you safe on the road for years to come!
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2829 S Iowa St.

Lawrence, KS

66047

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Showing 319 reviews

July 29, 2025

The salesman was nice, however I did not enjoy that it took us over 6 hours to make a deal with the typical back and forth delay tactic with one of the general managers. More

by abby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Eljazozouli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cowen Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

I didn’t want to rate the dealership because I am not sure what falls on them and what falls on the sales force. I was extremely disappointed and frustrated with Mr Franklin because after a complete fai More

by Tomwilliams0464
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Morgan Franklin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Haro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailey would be a 2 star
Jul 28, 2025 -

Laird Noller Hyundai responded

Tom, thank you for sharing your feedback. There seems to be some confusion regarding the details of your experience, and we’d like to clarify. You were interested in a 2023 Chevy Trailblazer listed online for $20,400 and offered $19,500 out the door. After discussing with Kate, we authorized $21,500 including the vehicle and fees, which was declined, and you reiterated your offer of $19,500. When Morgan followed up, the $26,000 quoted was the out-the-door price including all fees and sales tax—not just the vehicle price. We acknowledge that we dropped the ball in our communication that evening, and Morgan did reach out early the next morning to apologize. Unfortunately, because there was no agreement or commitment to hold the vehicle, it was sold later that evening. We understand this was a frustrating experience and appreciate your feedback. If you’re still in the market, we would be happy to work with you to find another vehicle that meets your needs at a fair and transparent price. Please feel free to reach out directly if you’d like to discuss further.

Jul 30, 2025 -

Tomwilliams0464 responded

How do you go from 21500 all in to 26000- if it is just taxes that still doesn’t add up - end of the day the car was sold after closing hours during a time I was waiting on a response and all is good. I am not happy with the Customer Service and you have the right to treat me as you did. If Kate couldn’t help me further why did Bailey reach back out and increase the price. It should have been left alone instead of raising your price. Tax on 21,500 doesn’t increase it to 26000. Just handled wrong in my opinion which is what this review was.

July 25, 2025

Todd was great, he knows what he is talking about and was very nice throughout the whole process More

by Michael hunt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Really easy process, had exactly what I was looking for Really easy process, everyone was great to work with, they had exactly what I was looking for so it made the decision really easy More

by JESSICA.SHIPPEE
Recommend Dealer
Yes
Employees Worked With
Morgan Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Franklin
July 22, 2025

Great service for the oil change and got me on my way quickly without long wait More

by schreiner.molly22
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Devader
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

It was easy to make my appointment and the service department took the time to find the problem and fix it. More

by kimberleyisabelmerrill
Recommend Dealer
Yes
Employees Worked With
Joshua
July 20, 2025

It is a great dealership. I would recommend. They give wonderful customer service everytime. Thanks More

by vchancellor5
Recommend Dealer
Yes
Employees Worked With
Daniel Devader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Devader
July 20, 2025

I received a great deal on my 2013 Hyundai Elantra GT! I walked in there wanting to pay a certain amount out the door and they made it happen. More

by PinkItOut
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Morgan Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Seaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Marshall
July 18, 2025

They were really kind and made a first time car purchase easy. They were also good about answering any questions More

by isabelle.sanchez4413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Franklin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Laird Noller Hyundai responded

Thank you for your kind words! We're so glad we could make your first car purchase a smooth and easy experience. It's great to hear that our team was helpful and answered all your questions. We truly appreciate your trust and hope you enjoy your new vehicle!

July 18, 2025

Courteous staff. Problem solvers. As a person living on their own I really appreciated the courtesy rides from and to the dealership. More

by Deb
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Laird Noller Hyundai responded

Thank you for the great review! We're glad our team was courteous and helpful in solving your concerns. We're especially happy to hear the courtesy rides made things easier for you—it’s important to us to support our customers however we can. We appreciate your business!

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