
Laird Noller Hyundai
Lawrence, KS
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 275 reviews
The dealership was a good experience overall. Derek was great and same with Jacob. They were very fair on price! The car when I got it didn’t have the best detail job. There were a few stains. Th Derek was great and same with Jacob. They were very fair on price! The car when I got it didn’t have the best detail job. There were a few stains. The time at the dealership was a little long. I bought a second car and it was missing a floor mat. They did say that they couldn’t give me one which sucked. More
David Stringer was an excellent Sales Rep. While new to this dealership you tell he wasn’t new to selling cars. He didn’t try to lie. If he didn’t know the answer he told you so. But then ran While new to this dealership you tell he wasn’t new to selling cars. He didn’t try to lie. If he didn’t know the answer he told you so. But then ran down the right resource to answer More
Horrible car buying experience. Bad communication with unreturned phone calls and emails. They were dishonest about paperwork and information about what was wrong with the vehicle. Bad communication with unreturned phone calls and emails. They were dishonest about paperwork and information about what was wrong with the vehicle. Servicing of vehicle took over a week when originally told less since the parts were in stock. Lots of red flags in hindsight that I shouldn’t have ignored. Salesman called to check in after purchase and said he would assist in finding resolution to some of the open issues only to never hear from them again. More
Repairs are too expensive. Great people but service rates are way, way, way too high. Great people but service rates are way, way, way too high. More
I have always bought cars from Laird Noller. This is number 5 to be exact. Bought this sonata hybrid brand new. Drove it 100,036 miles and had a hybrid system malfunction light turn on. Took it This is number 5 to be exact. Bought this sonata hybrid brand new. Drove it 100,036 miles and had a hybrid system malfunction light turn on. Took it in and they charge me $190 diagnostics fee with the statement it was my 12 volt battery. Replaced it and spent $600. Two weeks go by and the same thing happen “hybrid system malfunction”. I have it towed to the dealer and schedule an appointment that they have to look up by my phone number. The day I have it scheduled for an appointment at 7am, I finally call them at 12:00pm. They tell me they tried to call me and rattle off a phone number that is not mine. They proceed to tell me that it’s $190 for them to tell me it’s going to take 9 more hours at $190/hr to even tell me what may be the problem. I ask if there’s anything that can be done since the first time I brought it in, I was 36 miles outside of the warranty. I get a call from the general manager stating they are competitive with other service areas and there’s nothing that they can do and if I want to look into it I have to pay the $1700. They have had my loyalty for over 15 years. I’ll never buy a car or have any serviced there ever again. More
I have bought all of my cars from This car dealer and they have been fantastic. They will work with you to give you the best they have. I would recommend them to anyone. they have been fantastic. They will work with you to give you the best they have. I would recommend them to anyone. More