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Laird Noller Hyundai

Lawrence, KS

Overview
Employees
Reviews
Vehicles
4.4
259 Reviews
Laird Noller Lawrence Hyundai, is a part of the Noller Auto Group, which has been serving Eastern Kansas for over 60 years! We have a HUGE Hyundai inventory and a strong and committed sales staff with many years of experience satisfying our customers’ needs. Our goal is to make the buying process quick and easy! We are committed to customer service, which is why we have been in business over 60 years and plan to continue for many more years. We will also beat any offer from another dealership, plus we have a better warranty. With our extended powertrain warranty of 7 years/100,000 miles, you can have peace of mind with your new vehicle! We also have an extensive pre-owned inventory to choose from. We also include a 5-day exchange policy and a powertrain warranty on all of our pre-owned vehicles. We have you covered no matter what! Plus, our certified service advisors and technicians have had thousands of hours of training and certifications. We will keep you safe on the road for years to come!
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2829 S Iowa St.

Lawrence, KS

66047

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Showing 259 reviews

May 17, 2025

Everyone was helpful, answered our questions and found us the vehicle that we were looking for. Got us into our price range also. More

by twcarreira
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Eljazozouli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elbron Odisho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Laird Noller Hyundai responded

Thank you for the great review! We’re thrilled to hear our team was helpful, answered all your questions, and helped you find the perfect vehicle within your price range. We appreciate your business and look forward to assisting you again in the future!

May 16, 2025

POOR communication. Had me fill out and pay for vehicle they hadn't procured, and then couldn't get. Then, forgot to call when they did find a vehicle. Filled out sal More

by leeannku
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fabian Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cowen Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Laird Noller Hyundai responded

Thank you for taking the time to share your experience. First and foremost, we want to sincerely apologize for the frustration and inconvenience you’ve encountered throughout this process. Your loyalty—having purchased four vehicles from us—means a great deal, and it’s incredibly disappointing to hear that we’ve fallen short of the service you expected and deserve. We regret the missteps in communication, from the initial vehicle availability to the registration and follow-up on the display issue. These are not the standards we hold ourselves to, and your detailed feedback helps highlight several areas where we clearly need to improve. We understand how important timely and accurate support is—especially when dealing with sales tax, registration, and unresolved vehicle concerns. The experience you described does not reflect how we want to do business, and we take your concerns seriously. We would appreciate the opportunity to speak with you directly to address any outstanding issues, including the display screen problem. Please contact our GM at jbeto@lairdnoller.com, and reference your review so we can prioritize your situation. Again, we’re very sorry for the inconvenience and thank you for your previous support and patience. We hope to restore your confidence in our dealership.

May 22, 2025 -

leeannku responded

As suggested from the content above, I emailed jbeto@lairdnoller.com on May 16th. I referenced this rating in the subject line and in the email text. I included my name and cell phone number and asked to call at their convenience. And so it goes....nobody has ever contacted me.

May 15, 2025

I always have excellent service at this dealership. They all have amazing customer service and care about your needs. More

by mnhoss2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hoke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hoke Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Angulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Laird Noller Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you've consistently had excellent service at our dealership. Our team truly values your support and is always here to ensure your needs are met with care and professionalism. We look forward to seeing you again soon!

May 14, 2025

Joshua Schudder did it again. He took care of our needs and made it happen. More

by MROBB278913
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hoke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Laird Noller Hyundai responded

Thank you for taking the time to share your feedback about Josh! We're so happy to hear that he took great care of you. Thank you for your business!

May 14, 2025

Sales experience was fantastic and Eric was exceptional. Everything exceeded expectations until the Finance Office. More

by lauraross95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Eljazozouli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Laird Noller Hyundai responded

Thank you for the kind words about your sales experience and for recognizing Eric’s exceptional service—we’ll be sure to pass that along! We’re sorry to hear that the Finance Office didn’t quite meet your expectations. If you’d like to share more about your experience, please feel free to reach out to out!

May 13, 2025

They are always a professional and courteous and treat me on my vehicle with respect More

by gayla.walker
Recommend Dealer
Yes
Employees Worked With
Josh Hoke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Devader
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Laird Noller Hyundai responded

Thank you for the kind words! We’re glad to hear that you always feel respected and well taken care of when you bring your vehicle to us. Providing professional and courteous service is something we take great pride in. We appreciate your continued trust and look forward to serving you again!

May 12, 2025

This dealership made my car-buying experience one that was straight forward, quick, and simple as compared to those I had in the past. Friendly and professional. Very nice. More

by nstevens55.ns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Angulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Laird Noller Hyundai responded

Thank you so much for your wonderful review! We’re thrilled to hear that your car-buying experience with us was straightforward, quick, and simple. We strive to make the process as easy and pleasant as possible, and it’s great to know we hit the mark. If you ever need anything else, we’re here to help. Enjoy your new car!

May 10, 2025

We came in to get our lift gate fixed. Joshua explained the process. Let us know what was covered by warranty. Made recommendations for further services we would need and was very helpful. More

by arianarepp18
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
May 13, 2025 -

Laird Noller Hyundai responded

Thank you for sharing your experience! We’re glad to hear that Joshua was able to clearly explain the process and provide helpful recommendations. It's great to know that he made your visit smooth and informative. If you need anything else or have any questions, feel free to reach out. We're here to help!

May 10, 2025

Tyler Dark, Josh Hoke ad Joshua Scudder represent this dealership extremely well. I would have no hesitation recommending them to any of my friends. More

by RSAT1
Recommend Dealer
Yes
Employees Worked With
Todd Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Dark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hoke Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Laird Noller Hyundai responded

Thank you so much for taking the time to share your kind feedback about our team! We're thrilled to hear that they all provide you with excellent service. Thank you for your business!

May 10, 2025

Dalton and Matt were both wonderful. They made sure I got the exact car I wanted. More

by emma.brightwell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Fraley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geraldine Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Eljazozouli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Price
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May 13, 2025 -

Laird Noller Hyundai responded

Thank you for the great review! We’re so happy to hear that Dalton and Matt were able to help you find the exact car you wanted. They truly go above and beyond to ensure our customers are satisfied. If you need anything else, don’t hesitate to reach out. Enjoy your new ride!

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