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Laird Noller Hyundai

Lawrence, KS

Overview
Reviews
4.4
422 Reviews
Call Dealership (785) 838-2327
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2829 S Iowa St.

Lawrence, KS

66047

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Showing 422 reviews

February 27, 2024

Daniel was very polite and respectful and he did a fine job of gathering things together that needed to be fixed on my car and I was very pleased with the service and his professionalism. More

by bbahnmaier
Recommend Dealer
Yes
Employees Worked With
Daniel Devader, Daniel Devader
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Feb 29, 2024 -

Laird Noller Hyundai responded

Thank you for your kind words! We're thrilled to hear that Daniel provided you with excellent service and professionalism. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience. If you ever need anything else or have any questions, don't hesitate to reach out. We look forward to serving you again in the future!

February 21, 2024

The team at Laird Noller Hyundai were exceptional. Todd was super helpful every step of the process! More

by jorgerios545
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kelley
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Feb 22, 2024 -

Laird Noller Hyundai responded

Thank you for sharing your experience with us! We're thrilled to hear that Todd and our team at Laird Noller Hyundai provided you with exceptional service throughout your visit. Your satisfaction is our top priority, and we appreciate your kind words. If you ever need anything in the future, don't hesitate to reach out. We look forward to serving you again!

February 16, 2024

Fast, professional, corteous, and affordable service for both sales, delivery and maintenance. Coouldn't be happier with my results from the team, the vehicle, or the dealership. More

by nealrbaughman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Fraley, Josh Hoke, Josh Hoke Jr., Shawn Blackwell, Daniel Devader
Report | Print
Feb 17, 2024 -

Laird Noller Hyundai responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our service fast, professional, courteous, and affordable. Delivering excellent service in sales, delivery, and maintenance is our top priority, and we're delighted that our team exceeded your expectations. Your satisfaction means the world to us, and we look forward to continuing to provide you with top-notch service in the future.

February 15, 2024

Very happy with the salesman and dealership. It took a while but we finally reached an agreement and all went smoothly after that. Todd worked hard to make this deal happen. More

by rshaw3706
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kelley
Report | Print
Feb 17, 2024 -

Laird Noller Hyundai responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you're happy with both the salesman and our dealership. We understand that reaching an agreement can take time, and we're glad that Todd worked hard to make it happen for you. We appreciate your feedback and your business. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

February 15, 2024

Tpms light is on Had new tires put on the front that were placed on wrong side ( directional tires) each time I call it goes into voicemail and no one returns my call. On if the sensor can be reprogrammed More

by bethereason
Recommend Dealer
No
Employees Worked With
Shawn
Report | Print
Feb 17, 2024 -

Laird Noller Hyundai responded

We apologize for the inconvenience you've experienced with your TPMS light and the placement of your directional tires. This is certainly not the level of service we strive to provide. We take your concerns seriously and want to address them promptly. Please accept our sincerest apologies for the difficulty in reaching someone by phone. We are committed to resolving this issue for you as soon as possible. Could you kindly provide us with your contact information or let us know the best time to reach you? Alternatively, you're welcome to visit our dealership, and we'll prioritize addressing your concerns in person. Thank you for bringing this to our attention, and we appreciate your patience as we work to rectify the situation.

February 14, 2024

I was glad to get my oil changed. The SUV ran well in snow storm coming from KC this morning. Daniel was friendly and appeared to be new to the dealership and the history of my contra More

by beelou52
Recommend Dealer
Yes
Employees Worked With
Daniel Devader, Daniel Devader
Report | Print
February 06, 2024

Unable to diagnose problem. I left with my car took it on the bypass and experienced the same issue. I honestly don't think anyone actually drove it. More

by Stephanie.swan
Recommend Dealer
No
Employees Worked With
Shawn
Report | Print
Feb 08, 2024 -

Laird Noller Hyundai responded

We apologize for the inconvenience and frustration you experienced with our service. Our team always aims to accurately diagnose and address issues, and we regret falling short of your expectations. Your feedback is valuable, and we'll use it to improve our processes. Please call and speak with the service manager, Josh Hoke, to discuss getting your vehicle back in to try and replicate the issue and work towards a resolution. We appreciate your understanding and the opportunity to serve you better.

February 02, 2024

They completed the work quickly and did an excellent job. Great customer service! I'll be back! More

by mimitorrence
Recommend Dealer
Yes
Employees Worked With
Daniel Devader, Daniel Devader
Report | Print
Feb 03, 2024 -

Laird Noller Hyundai responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you were pleased with the quick and excellent service our team provided. Customer satisfaction is our priority, and we're delighted that you plan to return. If there's anything else we can assist you with in the future or if you have any questions, feel free to reach out. We appreciate your feedback and look forward to serving you again. Safe travels until your next visit!

January 30, 2024

It was a great experience. The service staff were helpful and informative. The service was prompt and I felt I got value. More

by anne.baughman
Recommend Dealer
Yes
Employees Worked With
Shaun
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Jan 30, 2024 -

Laird Noller Hyundai responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you had a great visit and that our service staff was helpful and informative. Providing prompt service and ensuring you feel you've received value is always our goal. We look forward to serving you again!

January 26, 2024

Have purchased over 10 plus units over last 12 years. We live over 3 hours away but they make the drive worth while. No high pressure just there to assist and help meet your needs. More

by todd_dougherty
Recommend Dealer
Yes
Employees Worked With
Josh Hoke, Josh Hoke
Report | Print
Jan 26, 2024 -

Laird Noller Hyundai responded

Thank you for your loyalty and for taking the time to share your amazing experience! We're honored to have been your choice for over 10 units in the last 12 years. Your trust in us is truly appreciated, especially considering the distance you travel. We're thrilled to hear that you've consistently felt our team is there to assist without high pressure, focusing on meeting your needs. Your satisfaction is our top priority, and we look forward to continuing to provide excellent service for years to come. Safe travels, and thanks for making the drive worthwhile! We appreciate your continued business.

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