Laird Noller Hyundai

Fabian was excellent to work with. Everything was handled smoothly and there were zero hassles. Great experience!!! Everything was handled smoothly and there were zero hassles. Great experience!!! More

I had a very disappointing experience with this dealership. Communication was terrible from the start. Before I paid for the car I was told they would fix a couple things we agreed on locally and r dealership. Communication was terrible from the start. Before I paid for the car I was told they would fix a couple things we agreed on locally and right after I paid was told it would actually have to be done there, the dealership was 2.5 hours from home. I reached out about my vehicle to get this work done and was promised a call back the same day with more information. That call never came. I followed up multiple times over the next nine months for things agreed to when I purchased the car, and each time I was told someone would get back to me shortly—still nothing. They were waiting on a part, so and so wasn't in the office, etc. there was always an excuse. It felt like I had to chase them down just to get basic answers. When I finally did speak with someone, they didn’t have any of the details I had previously asked for and seemed completely unprepared. This lack of professionalism and follow-through is unacceptable. After nine months, numerous phone calls and a new general manager (who was wonderful and the only one who seemed interested in handling this), I was finally able to get my car taken care of... only to have it delivered back to me at the wrong address in a different city. Right on par for how this entire experience went. Glad to finally be done with them. More

My experience went very smoothly. Joshua walked me through everything and explained what to expect. My service was quick and thorough. Joshua was very kind. Joshua walked me through everything and explained what to expect. My service was quick and thorough. Joshua was very kind. More

Tried to use the app to set my oil and tire rotation since I am not tech savvy didn’t work had a 130 appointment but he was nice and Wes able to get me in at 2 your service guys fast and friendly out i since I am not tech savvy didn’t work had a 130 appointment but he was nice and Wes able to get me in at 2 your service guys fast and friendly out in about a hour then showed me how to use the app properly extremely pleased More

Simple process, work was done well and in a timely manner. We will be back in the future. manner. We will be back in the future. More

Joshua was very knowledgable, and kept me updated througout the process of getting my car repaired. througout the process of getting my car repaired. More

They kept me up to date on all the issues regarding my car, and went above and beyond to ensure that I was taken care of. car, and went above and beyond to ensure that I was taken care of. More

I experienced and courteous service, and they were timely. That’s all I have to say about that. timely. That’s all I have to say about that. More

Jax was great and he made the process smooth and easy! Everyone was so kind and helpful and answered every question I had. Everyone was so kind and helpful and answered every question I had. More

Good expirenence with Laird Noller Hyundai. Bought a new hyundai Elantra and was pleased with all aspects of the deal. Bought a new hyundai Elantra and was pleased with all aspects of the deal. More