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Laird Noller Hyundai - Service Center

Lawrence, KS

4.5
33 Reviews

33 Reviews of Laird Noller Hyundai - Service Center

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April 30, 2025

Josh went the extra mile and was very patient. Josh and a mechanic fixed the front part of my bumper that was dragging free of charge. I will start getting all my service done here. More

by kimaglover
Recommend Dealer
Yes
Employees Worked With
Josh
May 23, 2025 -

Laird Noller Hyundai responded

Thank you for sharing your experience! We're so glad to hear that Josh went the extra mile and that both he and the mechanic were able to help with your bumper at no charge. Your kind words mean a lot, and we're excited to be your go-to spot for service moving forward. We look forward to seeing you again!

April 28, 2025

I accidentally activated security and he walked me through it over the phone and took care of it . More

by cdc228
Recommend Dealer
Yes
Employees Worked With
Daniel Devader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Devader
May 23, 2025 -

Laird Noller Hyundai responded

Thank you for your review! We're glad we could help resolve the issue quickly over the phone. It's always our goal to provide support whenever you need it—no matter how big or small the problem. Don’t hesitate to reach out anytime!

April 27, 2025

Great Everyone was super helpful and quick to get my car fixed. Loved it! Woohoo! More

by elgku0
Recommend Dealer
Yes
May 23, 2025 -

Laird Noller Hyundai responded

Thank you so much! We’re thrilled to hear everyone was helpful and got your car fixed quickly. Your enthusiasm made our day! Looking forward to helping you again anytime!

April 25, 2025

This is the third time I have come to the Laird Noer hyundai service center and have been treated poorly. Todd was amazing and he tried to address all the issues on the other hand when he tried to fix m More

by nickel772003
Recommend Dealer
No
Employees Worked With
Todd Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Kelley
May 09, 2025 -

Laird Noller Hyundai responded

Thank you for taking the time to share your feedback. While we're glad to hear that Todd provided excellent service and did his best to assist you, we're truly sorry that the rest of your experience at our service center didn’t meet expectations. No one should feel talked down to or dismissed, and we take your concerns seriously. Your experience does not reflect the level of care and respect we strive to provide every customer. We’ll be reviewing this situation internally to ensure it’s addressed appropriately. Thank you again for bringing it to our attention—we appreciate the opportunity to do better.

April 25, 2025

Joshua's very accommodating and was able to explain complex issues about my vehicle since I'm not that very knowledgeable with cars. My car is in good condition now after my last appointment. More

by void_siren
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
May 23, 2025 -

Laird Noller Hyundai responded

Thank you for sharing your experience! We're glad Joshua could explain everything clearly and make you feel comfortable, no matter your car knowledge. It’s great to hear your vehicle is in good condition now. We appreciate your trust and look forward to helping you again!

April 25, 2025

Fast, friendly and knowledgeable. Todd made sure I knew what was happening with my vehicle while it was in the shop. More

by raytashap
Recommend Dealer
Yes
Employees Worked With
Todd Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Kelley
May 23, 2025 -

Laird Noller Hyundai responded

Thank you for the great review! We're happy to hear Todd kept you informed and provided fast, friendly, and knowledgeable service. Keeping you in the loop is important to us. We appreciate your trust and look forward to helping you again!

April 24, 2025

Had my first oil change, something wasn't right and we were leaking oil. They took excellent care of us and got things fixed up for us. Thank you More

by pam_flowers
Recommend Dealer
Yes
Employees Worked With
Daniel Devader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Devader
May 23, 2025 -

Laird Noller Hyundai responded

Thank you for sharing your experience! We're sorry to hear about the issue but glad we could take excellent care of you and get everything fixed promptly. Your safety and satisfaction are our top priorities. Thanks for trusting us, and we’re here whenever you need us!

April 23, 2025

Always great to work with. Efficient and thorough. Todd was very helpful in getting my service needs taken care of More

by DANAHAWKE
Recommend Dealer
Yes
Employees Worked With
Todd Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Kelley
May 23, 2025 -

Laird Noller Hyundai responded

Thank you for your kind words! We're glad to hear that Todd and our team provided efficient and thorough service to meet your needs. We appreciate your continued trust and look forward to assisting you again!

April 04, 2024

Very friendly and courteous They have been very helpful and answered any questions I had More

by Gregoryhahn
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 04, 2024 -

Laird Noller Hyundai responded

Thank you for taking the time to share your experience with us! We're delighted to hear that our team was friendly, courteous, and helpful throughout your visit. Providing excellent customer service and addressing any questions or concerns is our priority, and we're glad we could assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and your business, and we look forward to serving you again!

April 01, 2024

Very efficient and helpful They took very good care of my truck while I waited More

by steague48
Recommend Dealer
Yes
Employees Worked With
Shawn in service