Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,644 Reviews of Lake Chevrolet - Service Center
Sort by
December 30, 2019
Nice work, quick service. Helpful staff. Can't ask for more, needed work on passenger side mirror. Worked with me to salvage the original painted cover which saved me greatly on cost 😀 Can't ask for more, needed work on passenger side mirror. Worked with me to salvage the original painted cover which saved me greatly on cost 😀 More
by xenomike
Verified CustomerEmployees Worked With
Carrie K, Kayla, not Andrew but the survey made me check mark someone to submit., Andrew Bonilla
December 29, 2019
Excellent Body work and communication I recently was in a car accident and had the car towed to Lake Chevrolet. They greeted me with compassion and asked what happed, and LISTENED without I recently was in a car accident and had the car towed to Lake Chevrolet. They greeted me with compassion and asked what happed, and LISTENED without judgement. They called me weekly to keep me informed of the status of the car. When I picked it up with were extremely caring, friendly, and concerned about my satisfaction. It was a great experience, but I won't expect anything less from this dealership . . .they are the best and they don't lose site of who makes them that . . their employees and returning CUSTOMERS! More
by laurie_l
Employees Worked With
Kayla, Bob Howard
December 28, 2019
Excellent Salesperson was friendly, kept me informed and made sure concerns were met. I did not have an appointment but was able to be a workin appointment with Salesperson was friendly, kept me informed and made sure concerns were met. I did not have an appointment but was able to be a workin appointment with no hassle More
by jjheinle
Employees Worked With
Alex Bair
December 27, 2019
Knowledgeable and friendly. Knowledgeable and friendly staff. Communication was amazing. Very satisfied with service. Carrie, Kayla and Clarissa were outstanding in each of their Knowledgeable and friendly staff. Communication was amazing. Very satisfied with service. Carrie, Kayla and Clarissa were outstanding in each of their respective roles. Will be back for more. Thank you! More
by JJ
Employees Worked With
Carrie Karvonen, Kayla Miller, Clarissa ?
December 24, 2019
Oil leak On 10-24-19 in for oil leak lake Chevrolet charged me 195.14 to fix it. Back in 11-25-19 for oil leak lake Chevrolet charged me 207.88 to fix it. Back On 10-24-19 in for oil leak lake Chevrolet charged me 195.14 to fix it. Back in 11-25-19 for oil leak lake Chevrolet charged me 207.88 to fix it. Back in for oil leak on 12-10-19 lake Chevrolet charged me 513.22 to fix it. 12-24-19 the car is still leaking. The car we bought new in 2013 from Braeger Chevrolet it only has under 33000 miles on it. How much more is lake Chevrolet going to charge me before you fix it. More
by juice398a
Employees Worked With
Leo Campechano, Steven Thomas, Kieth Werderitch
December 24, 2019
rim change Was able to get in and out in less than 30 minutes with no appointment , waiting area comfortable, fast and friendly service, was fully informed of a Was able to get in and out in less than 30 minutes with no appointment , waiting area comfortable, fast and friendly service, was fully informed of all work completed. More
by Karen Ban
Employees Worked With
John Webler
December 24, 2019
Too long wait just for be oil change, rotation Appointment was for 11:00- car didn't get in till at least 11:50. Advisor should have said something about being behind so could reschedule.Also they Appointment was for 11:00- car didn't get in till at least 11:50. Advisor should have said something about being behind so could reschedule.Also they should have their lunches away from customers, 2 ND time in a week eating when talking to them. Finally got my car 2 hours after arriving there- ridiculous for oil change and just rotation. Last time was the expected 30 or less so this was shocking. The sales guy talked to Matt K though was very helpful talking to about my lease coming up. More
by WOJINATOR19
December 23, 2019
awesome The service was great and my vehicle was finished in a timely manner. Glen Lewis took the time out to explain the problem with my vehicle and that mad The service was great and my vehicle was finished in a timely manner. Glen Lewis took the time out to explain the problem with my vehicle and that made me feel confident with the repairs being done. More
by schmidtyhafatboy
Employees Worked With
Glen Lewis
December 23, 2019
Steve was very helpful and friendly. Always has great customer service! Always willing to help and make the experience a breeze. Thank you Steve. Happy Ho was very helpful and friendly. Always has great customer service! Always willing to help and make the experience a breeze. Thank you Steve. Happy Holidays More
by janet_gonzalez28
Employees Worked With
Steven Thomas
December 23, 2019
Timely but inefficient. I asked them to put air in the tires along with the inspection and oil change. It wasn’t done. I had to come back. I asked them to put air in the tires along with the inspection and oil change. It wasn’t done. I had to come back. More
by denyben88
Employees Worked With
Mackensey (Mack) Bolton
