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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,635 Reviews
Call Service Center (414) 281-5000

2,635 Reviews of Lake Chevrolet - Service Center

Sort by
July 31, 2023

Excellent professionalism, clean and organized. I will go back when I need service. Nice experience. More

by judith.bergquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Klemstein
Report | Print
Sep 22, 2023 -

Lake Chevrolet responded

Judith, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 30, 2023

I got the periodic oil change done along with the tire rotations. The car got in right away and came out very quickly. It also had complimentary car wash, too. More

by myanikowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Klemstein
Report | Print
Sep 22, 2023 -

Lake Chevrolet responded

Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 28, 2023

Brandon was just an outstanding person. He was always updating me when they were working on my truck. Job well done on his part. More

by Sam123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Burazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Howard, Brandon Holmberg
Report | Print
Sep 22, 2023 -

Lake Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Lake Chevrolet, INC. We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2023

Ridiculous that every time I go for an oil change they end up making me come there since something is always done wrong. More

by SHANNON52139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Thomas
Report | Print
Aug 16, 2023 -

Lake Chevrolet responded

We sincerely apologize for the recurring issues you've encountered during your visits for oil changes. Your feedback is important to us, and we're truly sorry for any frustration or inconvenience this may have caused you. Consistency and reliability are paramount to us, and we understand the importance of providing a smooth and hassle-free experience for our customers, including accurate oil changes. It's clear that we've fallen short of meeting your expectations, and for that, we apologize. If you're open to it, we would like to make things right. Please reach out to us directly, and we'll do our best to address your concerns and ensure that your next visit is a positive one. Your satisfaction is our priority, and we want to restore your confidence in our services. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.

July 26, 2023

Always fast and courteous service at this location is very convenient for me for which I am happy! More

by Ho Chunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Klemstein
Report | Print
Sep 23, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2023

Great people and Awesome service, and quick! Will definitely go back for our next service need More

by Sue957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
Report | Print
Sep 24, 2023 -

Lake Chevrolet responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 20, 2023

Busy service department. I dropped off my car at 7:30 am and the work wasn’t completed till 5 pm. I was told the service dept. was super backed up! More

by Frank Frenchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Thomas, Austin Klemstein
Report | Print
Sep 23, 2023 -

Lake Chevrolet responded

Frank, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (414) 281-5000 at your earliest convenience to discuss how we can turn this experience into a positive one.

July 20, 2023

I bought my car here in 2017 and I still take it here for all its needs and I absolutely enjoy it.. 10/10 would recommend. More

by Mystie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Lake Chevrolet responded

Your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

July 19, 2023

I commend Lake Chevrolet for their excellent service on my 2004 Pontiac Sunfire. They were able to fix problems that other service centers couldn't. I give them the highest rating. More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
Report | Print
Sep 22, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

July 19, 2023

Very friendly,courteous and efficient. Treat you like you're a friend. The work done is professionally completed in a timely matter. More

by wallyworld2828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Burazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Lake Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

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