Lake City GMC

It's only when things don't go as planned that you really see how good a dealership is. My new truck broke down away from home with only 11K miles. GM roadside towed it to Lake City which was the dealers see how good a dealership is. My new truck broke down away from home with only 11K miles. GM roadside towed it to Lake City which was the dealership I bought it from. It took the better part of a day. To say I was extremely disappointed would be an understatement. These trucks have known issues (fuel module) and the Lake City Service Team - Robbie and Mitch - were aware of them. While fuel contamination was ruled out, there was no attempt to make this out as anything but the warranty/defective design/part issue it was. I appreciated their honesty and their attempts to get me back on the road as quickly as possible while still being thorough that the problem had been addressed. It is only because the great Lake City Service Team I am considering keeping the truck and would consider another GMC in the future. More

Customer service and service to my vehicle is always fantastic @ Lake City GMC! Mike helped me this visit and as usual was professional, kind and took great care of my vehicle! THANKS Mike! fantastic @ Lake City GMC! Mike helped me this visit and as usual was professional, kind and took great care of my vehicle! THANKS Mike! More

This purchase was for my daughter and it was her 1st new truck, she had the biggest smile from the time we got to the dealer and our drive back to South Texas, I appreciate all the dealer’s staff help in ma truck, she had the biggest smile from the time we got to the dealer and our drive back to South Texas, I appreciate all the dealer’s staff help in making this purchase a very great and memorable purchase from start to finish. They have a great team and one of the best groups from all the dealers I have visited. Thank you and god bless! More

Mike was very supportive and kept me informed about the ordered part. The support he received from GM seemed weak, however. ordered part. The support he received from GM seemed weak, however. More

Love this dealership and Especially Robbie. I drive past 2 other deal ships to come to Lake City. This place is 90 miles from home but they are down to earth great guys that take care of my tru I drive past 2 other deal ships to come to Lake City. This place is 90 miles from home but they are down to earth great guys that take care of my truck. They are honest and do what they say. I trust them 100% More

The dealership did a great job. I am happy with the GMC truck I got. Thank y'all. I am happy with the GMC truck I got. Thank y'all. More

Friendly nice do good job clean waiting area let you know if it's anything else that they can do for you while you are there and have snacks you can buy while you wait if it's anything else that they can do for you while you are there and have snacks you can buy while you wait More

Mitchel Ronsonet,Robbie and the others are always very professional, extremely proficient and courteous and I always highly recommend them and this dealership to my friends, family and anyone that will li professional, extremely proficient and courteous and I always highly recommend them and this dealership to my friends, family and anyone that will listen. Been dealing with this place since probably 1996. More

Service dept found issue and addressed it, Also discovered that battery was going bad which saved a problem down the road. Very professional and kept me informed along the way discovered that battery was going bad which saved a problem down the road. Very professional and kept me informed along the way More

Mitch was awesome! !! Very knowledgeable and helpful… kept me informed… explained everything to me… Super Friendly… !! Very knowledgeable and helpful… kept me informed… explained everything to me… Super Friendly… More