Lake City Toyota

I gave the dealership two stars because it was very clean and very spacious although vehicle selection was very limited. The reason for my visit was trading in my truck downsizing to a 2023 Camry. One of my and very spacious although vehicle selection was very limited. The reason for my visit was trading in my truck downsizing to a 2023 Camry. One of my biggest complaints is after surrendering a clear title for my truck the day of my trade, it’s been over a month and I’m still waiting on the check for the value difference of my truck. After several weeks I was able to finally speak with a person from finance that was going to check and email me an update, which I have not received yet. My sales person was very friendly although I would not say extremely knowledgeable about the Camry. during the test drive I asked her about the transmission she said it was a 10 speed which I have found out it’s an 8 speed. It also does not have remote start which I only used a handful of times on my truck so it’s not the end of the world. On the way home my low tire pressure light came on and I found out the car has nitrogen filled tires. Since the dealership is over an hour drive I told Melissa that I was not interested in the additional protection package which added several thousand dollars to the price tag. After noticing a TOYOCARE sticker on the window when I got home I assume it was already added. I was told there was a copy of the window sticker in the glove box which I still have not found. More

It was a great experience! Financing was up front , streamlined truly a team effort, Thanks!! Financing was up front , streamlined truly a team effort, Thanks!! More

Great service from professional staff. They were knowledgeable about the inventory and highly trained staff gave the facts of the chosen vehicle. They were knowledgeable about the inventory and highly trained staff gave the facts of the chosen vehicle. More

The interaction between Melissa and I was quick and effortless. I'd give her a 10/10 if I could. effortless. I'd give her a 10/10 if I could. More

The Rountree Moore Toyota employees was very and informative of the purchase of my first vehicle informative of the purchase of my first vehicle More

Great dealership to work with! People are very professional and easy to work with and knowledgeable. People are very professional and easy to work with and knowledgeable. More

We found the vehicle we wanted online at Rountree Moore Toyota. After a conversation with Melissa Standridge that showed her to be a great responder and expert service we decided to make the 4.5 hour drive Toyota. After a conversation with Melissa Standridge that showed her to be a great responder and expert service we decided to make the 4.5 hour drive to work with her. Melissa and her Co-workers were professional, friendly, warm and kind. They were completely transparent and a pleasure to work with. They clearly enjoy helping their customers. We would highly recommend the dealership to anyone who wants a great car buying experience. We definitely would make the drive again when shopping for a car. More

I am so happy for the service that U received. I will be more that happy to refer this dealership to my friends. I will be more that happy to refer this dealership to my friends. More

The price on the car increased $10,000 from the sticker price to sitting down and then had to fight to get the price back down. They add things I didn't want/ask for and tried to say it was non-negotiable; price to sitting down and then had to fight to get the price back down. They add things I didn't want/ask for and tried to say it was non-negotiable; things like nitrogen in the tires, etc. that is not necessary and is overpriced. Also once you buy a car don't have an issue because absolutely no one will call you back. Fortunately I was able to resolve the issue myself, but I was told someone would call me back 3 weeks ago and no one has called. More

Anthony and his team were amazing. Excellent customer service , everyone was friendly and easy to deal with. I highly recommend them. Excellent customer service , everyone was friendly and easy to deal with. I highly recommend them. More