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Lake City Toyota

Lake City, FL

4.8
1,838 Reviews
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1232 W US Hwy 90

Lake City, FL

32055

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Showing 1,838 reviews

August 03, 2013

Enjoyed experience of not being pressured to buy a vehicle from the lot. They helped me find the vehicle I wanted (color, accessories, etc.). I felt they were trying to put me in the vehicle which fi More

by rshancock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2013 -

Lake City Toyota responded

Thank you for your feedback of the no pressure sales and customer first experience that you had in our store. We pride ourselves in these very beliefs!

July 31, 2013

This was my first time buying a car. Tom put a lot of time into making sure that I got the car that I wanted and not something that I had no interest in at the time. Unlike a lot of salesmen these days, More

by BrieHxC08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2013 -

Lake City Toyota responded

Thank you for sharing your car buying experience. We are very happy that we got you in the right car. The buying process has many steps and we fight hard to work as efficiently through the process as we can. We apologize that it took longer than you expected. We will continue to work to refine the time it take . Thanks again for your purchase and we wish you Happy driving!

July 31, 2013

My experience was great, I started out communicating with Gene through email and he was very quick to reply to my questions. It was a two hour drive to this dealership but it was well worth it. I had never b More

by mikekros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Nelson
Aug 01, 2013 -

Lake City Toyota responded

Thank you so much for sharing your experience and for driving 2-hours to do business with us. We know the extra effort that it takes to do that. We are very happy that we made it worth your while to drive past many dealerships to do business with us in Lake City, Florida. We hope you enjoy your new vehicle for a long time to come. Happy Driving!

July 30, 2013

John Rhode was very low key and a no pressure salesman.He was very patient and gave me a good deal.Would recommend.him if you're buying a car More

by wallickm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rhode
Aug 01, 2013 -

Lake City Toyota responded

We pride ourselves in no pressure selling and we agree that John's low key approach and superior product knowledge is a fabulous combination.

July 28, 2013

My experience was great I talk to at least 10 dealerships in Jacksonville,fl and Gainesville, fl this one had the best bottom dollar price and one of the best customer service I dealt with. I will be recomme More

by Mrgrinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Nelson
Aug 01, 2013 -

Lake City Toyota responded

Thank you for your positive feedback. We are proud of our rock bottom prices and our customer service. We appreciate you letting us we hit a home run with you.

July 28, 2013

This is the first time I have bought a new car that the sales person didn't try a hard, pushy sell. He was very helpful and down to earth. I do not like pushy sales persons. John Ginn was personable, f More

by giniagene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ginn I would
Aug 01, 2013 -

Lake City Toyota responded

Thank you so much for your positive review. And the best news is we can add cruise control to your car. We will give you a call today and get it scheduled for you. We appreciate your business very much.

July 09, 2013

Had a great experience, thanks for the easy transition in a new car purchase. They were brief and to the point on pricing. They really try to work with you in order for Customer satisfaction. More

by Pmcorp
Customer Service
Recommend Dealer
Yes
Employees Worked With
Graham dyck
Aug 01, 2013 -

Lake City Toyota responded

Thank you for your feedback. Getting a customer through the sales process as quickly and efficiently as possible is key to us. We appreciate you letting us know that we hit our objective.

July 07, 2013

First off, we knew we were going to arrive right as they closed, we called and spoke with Graham, who assured us he would pull the car aside and wouldn't leave until we arrived and were satisfied. Upon arri More

by ajax28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2013 -

Lake City Toyota responded

We are very happy that you were delighted with your car buying experience with us. We also hope that enjoy driving your new car for a long time to come. We appreciate your review, very much.

July 02, 2013

Our experience with Rountree Moore and Josiah Rogers was a pleasant one. We love our new SUV! It is exactly what we were looking for. More

by hmarsee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2013 -

Lake City Toyota responded

Thank you for sharing your experience. We are thrilled that you had a great experience and that you love your SUV. Don't forget that when it is time to have your car serviced you can make an appointment on line. Just go to www.RMToyota.com and click on Schedule Service. Happy driving in your new SUV!

July 01, 2013

From the moment we parked our car, we were greeted by a smiling face and with a firm handshake. Tom Wasson listened to what we wanted and showed us our options. He answered our questions honestly. He to More

by mamaneva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2013 -

Lake City Toyota responded

Mr. and Mrs. King - thank you so much for your kind words. We are delighted that you had a great car buying experience and that you love your new car. Don't forget that when it is time for your service appointment - you can schedule it online. Just go to www.RMToyota.com and click on schedule service. Happy driving and again, thank you for allowing us to help you find the perfect vehicle for you!

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