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2,048 Reviews of Lake Ford - Service Center
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June 28, 2020
Consistent good service This visit was a simple LOF. I was reminded that at my next LOF a standard MFG-recommended Service would likely be due, and a (minor) recall would al This visit was a simple LOF. I was reminded that at my next LOF a standard MFG-recommended Service would likely be due, and a (minor) recall would also likely be taken care of.. I brought my car in two hours earlier than scheduled to accommodate my schedule. They were able finish my car before my scheduled time even though I let them know I only expected my car later in the day that would make sense based on my scheduled appointment. I have had similarly good experiences like this before More
by Fonzie
Verified CustomerEmployees Worked With
Craig Prochaska, Caleb Repinski
June 28, 2020
Recall fix Timely, courteous. I had to have a recall repair done on my 2014 Ford Fusion. The folks at the service department were flexible as far as appointmen Timely, courteous. I had to have a recall repair done on my 2014 Ford Fusion. The folks at the service department were flexible as far as appointment time, and the work was done as promised. More
by polacek700
Employees Worked With
Caleb Repinski
June 27, 2020
Everything and everyone were courteous and helpful through the whole process. Craig was great and kept me updated And made sure that I have a vehicle while mine was in for service. Great experience al through the whole process. Craig was great and kept me updated And made sure that I have a vehicle while mine was in for service. Great experience all around. More
by LAURACALTEX
Employees Worked With
Craig Prochaska
June 27, 2020
Oil change, tire rotation and 10,000 mile service. As usual everything went fine. Been dealing with Lake Ford since it was Southgate Ford, 40 years. Never a problem worth mentioning. usual everything went fine. Been dealing with Lake Ford since it was Southgate Ford, 40 years. Never a problem worth mentioning. More
by Bob P.
Employees Worked With
Craig Prochaska
June 27, 2020
Absolutely perfect service. Greeted immediately upon arrival, service was quick. My vehicle was checked over completely and all the information explained to me. Always recommend Lake Ford to all arrival, service was quick. My vehicle was checked over completely and all the information explained to me. Always recommend Lake Ford to all More
by Tim O
Employees Worked With
Craig Prochaska
June 27, 2020
As alway excellent service. Currently driving the second SUV from them you can be sure my next new car purchase will be from Lake Ford. Consist honest service. SUV from them you can be sure my next new car purchase will be from Lake Ford. Consist honest service. More
by EKELLY17
Employees Worked With
Caleb Repinski
June 27, 2020
Great dealership, great personnel very pleasant to work with. Service reps always make sure to ask if there is any other maintenance needed. Thanks again. with. Service reps always make sure to ask if there is any other maintenance needed. Thanks again. More
by schmidtrw
Employees Worked With
Craig Prochaska, Caleb Repinski
June 20, 2020
Awsome Place is beautiful and Gena is wonderful. They have taken excellent care of my vehicle. It had been scraped and it now looks brand new. Place is beautiful and Gena is wonderful. They have taken excellent care of my vehicle. It had been scraped and it now looks brand new. More
by sunbeam64
Employees Worked With
June 19, 2020
What an exceptional service I took my F-150 for a dashboard error troubleshoot. Lake Ford dealership identified the problems, gave me a reasonable quote, and fixed the problems I took my F-150 for a dashboard error troubleshoot. Lake Ford dealership identified the problems, gave me a reasonable quote, and fixed the problems on time. What I did not expect is that I will not be able to get back into Milwaukee for about 3 months due to the lock-down to prevent spread of COVID-19 to pickup my truck. Lake Ford dealership kept my truck for me until I was able to send my colleague to pick it for me. That was an exceptional service. Thanks to Craig Prochaska and the rest of the customer service team. More
by rgbadamosi
Employees Worked With
Craig Prochaska
